bolthires Part-Time (Customer Service Remote) Jobs – Hiring Now – Indeed Jobs US
ad1 September 13, 2025 bolthires is currently seeking enthusiastic and customer-focused individuals to join our remote customer service team in part-time roles. This opportunity is ideal for those who excel in communication and are passionate about providing exceptional service to our customers, all from the comfort of their own homes. Job Description: As a Remote Customer Service Representative at bolthires, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a seamless shopping experience. Your responsibilities will include handling customer communications through various channels such as phone, email, and live chat. You will be expected to provide accurate information, troubleshoot problems, and escalate complex issues when necessary. This role requires a high level of professionalism, empathy, and the ability to work independently. You will be part of a dynamic team that values collaboration and continuous improvement. Training and support will be provided to ensure you have the tools and knowledge needed to succeed. Company Overview: bolthires Inc. is a global retail leader, committed to saving people money so they can live better. With over 10,000 stores and numerous e-commerce platforms, we serve millions of customers worldwide. Our mission is to provide quality products and services at everyday low prices, and our customer service team plays a crucial role in achieving this goal. Requirements: High school diploma or equivalent. Excellent verbal and written communication skills. Proficiency in basic computer applications and the ability to navigate multiple systems. Strong problem-solving skills and attention to detail. Ability to work a flexible schedule, including evenings and weekends. A quiet, distraction-free workspace with reliable internet connectivity. Previous customer service experience is a plus but not required. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and selecting the best solution. Process orders, returns, and exchanges accurately. Maintain customer records by updating account information. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to appropriate internal teams. Participate in training sessions and team meetings to stay updated on product knowledge and company policies. Benefits: Competitive hourly wage. Flexible part-time schedule. Work-from-home opportunity. Comprehensive training program. Access to bolthires's employee discount program. Opportunities for career advancement within the company. Supportive team environment. : Interested candidates should apply through bolthires's official careers website. Please ensure your resume is up-to-date and highlights any relevant customer service experience. Selected applicants will be contacted for further assessments and interviews. ad2 Apply tot his job Apply tot his job