Consumer Growth Operations Manager
Description: • Lead and oversee the development, execution, and continual improvement of multi-channel campaigns across email, push, in-app and new channels, ensuring alignment with industry best practices and team goals. • Review and advise on technical solution designs, ensuring campaigns are robust, compliant, and set up for measurable success. • Develop, implement, and validate experiment methodologies, ensuring rigorous design and actionable learning to drive channel strategy forward. • Monitor and adapt to changes in marketing platforms, policies, devices, and AI-driven trends, communicating pivots and updates to key stakeholders swiftly. • Build, iterate, and advocate for best-in-class channel strategies, leveraging analytics frameworks and AI tools to maximize channel performance. • Partner with MarTech, product and analytics teams to troubleshoot technical challenges, streamline processes, and develop scalable solutions. • Mentor and collaborate with team members, supporting a data-first, experiment-driven culture across Consumer Growth Science & Operations. • Stay current with digital marketing, data privacy, and MarTech trends and champion their adoption across the team. Requirements: • 7+ years' experience in growth or lifecycle marketing (email, push, in-app etc) and hands-on campaign execution • Demonstrated experience with technical campaign solutioning, A/B testing, and reporting • Proficiency in modern MarTech automation and analytics platforms (e.g., Braze, SFMC, others) • Strong competency (or willingness to develop) with AI-driven workflows and decisioning engines • Exceptional project management, cross-functional collaboration, and communication skills • Experience in interpreting and troubleshooting deliverability, compliance, and platform changes • Bachelor’s degree required; advanced degree or technical certifications are a plus • HTML, SQL, Liquid or similar and data analysis proficiency (Excel, dashboards) is a strong asset Benefits: • Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan Apply tot his job