Experienced Coach and Operations Manager Trainee - Retail Leadership Development Program in Weymouth, MA
Join Walmart's Retail Leadership Development Program as a Coach/Ops Mgr Trainee Walmart, a global retail leader, is committed to helping people save money so they can live better. As a Walmart associate, you'll play a vital role in shaping the future of retail and making a positive impact on the lives of millions of customers worldwide. We're now seeking an experienced and motivated individual to join our team as a Coach/Ops Mgr Trainee in Weymouth, MA, as part of our Retail Leadership Development Program. About the Role As a Coach/Ops Mgr Trainee, you'll be responsible for leading and developing high-performing teams, driving sales growth, and ensuring exceptional customer service. This role will provide you with the opportunity to develop your leadership skills, gain valuable experience in retail operations, and advance your career within Walmart. Key Responsibilities Lead and Develop Teams: Teach, train, and mentor associates to achieve business objectives and provide feedback to improve performance. Exceptional Customer Service: Demonstrate and promote the One Best Way (OBW) service model, manage customer service initiatives, and resolve customer complaints and issues. Drive Sales Growth: Review and evaluate P&L statements, manage budgeting and forecasting, and implement action plans to achieve sales and profit goals. Associate Development: Hire, train, and mentor hourly associates, provide recognition, and ensure diversity and inclusion awareness. Business Operations: Coordinate and complete job-related activities, develop relationships with key stakeholders, and identify opportunities for process improvement. Compliance and Ethics: Ensure compliance with company policies and procedures, support company mission and values, and demonstrate integrity and ethics in business practices. Minimum Qualifications To be considered for this role, you must meet the following minimum qualifications: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience. Preferred Qualifications While not required, the following preferred qualifications will be considered advantageous: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing. Skills and Competencies To succeed in this role, you'll need to possess the following skills and competencies: Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to drive business results and achieve sales growth. Strong problem-solving and analytical skills. Ability to adapt to changing business needs and priorities. Knowledge of retail operations and customer service principles. Career Growth Opportunities As a Coach/Ops Mgr Trainee, you'll have the opportunity to develop your skills and advance your career within Walmart. Our Retail Leadership Development Program is designed to provide you with the training and experience needed to succeed in leadership roles. You can expect to: Develop your leadership skills through training and mentorship. Gain valuable experience in retail operations and customer service. Advance to senior leadership roles within Walmart. Participate in career development programs and opportunities. Work Environment and Company Culture Walmart is committed to creating a diverse and inclusive work environment that values unique styles, experiences, identities, abilities, ideas, and opinions. As an associate, you'll be part of a team that is passionate about making a positive impact on our customers and communities. Compensation and Benefits Walmart offers a comprehensive compensation and benefits package, including: Competitive salary. Multiple health plan options, including vision and dental plans. Financial benefits, including 401(k), stock purchase plans, and life insurance. Associate discounts in-store and online. Education assistance for associates and dependents. Parental Leave Pay during military service. Paid Time off, including vacation, sick, and parental leave. Why Join Walmart? At Walmart, you'll have the opportunity to make a real difference in the lives of our customers and communities. We're committed to creating a work environment that is inclusive, diverse, and supportive. If you're looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity. Ready to join us? Click the "Apply Now" link to submit your application. We look forward to hearing from you! Apply for this job