**Experienced Customer Service Representative – Virtual Support Agent (Remote Opportunity!)**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a virtual environment where flexibility and autonomy are key? Look no further than blithequark, a leading provider of innovative customer support solutions. We're seeking highly motivated and experienced customer service representatives to join our virtual team as Virtual Support Agents. At blithequark, we're committed to revolutionizing the way companies interact with their customers. Our virtual support agents are the face of our organization, and we're looking for talented individuals who share our passion for delivering exceptional customer experiences. As a Virtual Support Agent, you'll be responsible for providing top-notch support to our clients' customers, resolving issues, and exceeding expectations. **About blithequark** blithequark is a dynamic and rapidly growing company that's changing the face of customer support. We're a full-service customer support company that offers a wide range of services, including virtual support, call center services, and administrative support. Our team is comprised of experienced professionals who are passionate about delivering exceptional customer experiences. **Why Join blithequark?** * Flexible hours: Work from the comfort of your own home, choosing your own schedule and working at times that suit you best. * Autonomy: Take ownership of your work and make decisions that impact your performance and success. * Opportunities for growth: With over 2,000 full-time immediate openings, there's room for advancement and professional growth. * Competitive compensation: Earn $10/hour starting, with opportunities to earn bonuses and incentives based on performance, hours worked, and customer satisfaction. * Comprehensive training: Receive comprehensive training and certification to ensure you're equipped with the skills and knowledge needed to succeed in your role. **Responsibilities** As a Virtual Support Agent, your primary responsibilities will include: * Providing exceptional customer support via phone, video calls, and live chats. * Resolving customer issues and concerns in a timely and professional manner. * Utilizing your problem-solving skills to find creative solutions to complex problems. * Collaborating with internal teams to ensure seamless communication and issue resolution. * Maintaining accurate records and documentation of customer interactions. * Participating in ongoing training and professional development to stay up-to-date on industry trends and best practices. **Qualifications** To be considered for this role, you'll need to meet the following qualifications: * 6+ months of customer service and/or administrative experience, preferably in a call center or phone support environment. * A high level of professionalism and phone etiquette for business purposes. * Excellent typing, communication, and computer skills. * Ability to work overtime and/or weekends if necessary. * Willingness to submit to a standard background check, drug test, technology check, and voice assessments. **Technical Requirements** To ensure seamless communication and issue resolution, you'll need to meet the following technical requirements: * CPU: i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors. * Internet Download Speed: 5Mbs down speed minimum. * Internet Upload Speed: 3Mbs up speed minimum. * Network Latency: Max 250 MS latency max. * OS: Win 8.1 (64bit), Win 10 (64bit). * RAM: 4GB minimum, 8GB recommended. * Home office setup with ethernet cord and nearby router or wall for firewall/security purposes. **Skills** As a Virtual Support Agent, you'll need to possess the following skills: * Administrative skills * Communication skills * Computer skills * Customer satisfaction * Customer support/service * Ethernet * Intel Pentium * Operating systems * Telephone skills * Typing * Work from home **What We Offer** At blithequark, we're committed to providing a comprehensive benefits package that includes: * Competitive compensation * Flexible hours and autonomy * Opportunities for growth and professional development * Comprehensive training and certification * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) plan with company match * Paid time off and holidays * Access to cutting-edge technology and tools **How to Apply** If you're a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. Apply for this job