**Experienced Full Stack Customer Service Representative – Remote (Seasonal, Healthcare) at blithequark**

Are you ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first, inclusive culture, and genuine belonging? Do you want to join a company that consistently earns prestigious awards such as "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth"? Then a remote Customer Service Representative (Healthcare) position at blithequark is the perfect opportunity for you! **About blithequark** blithequark is a global organization that empowers talented individuals from diverse backgrounds to contribute to and support each other's success and well-being. Our team of "game-changers" from over 70 countries collaborate to deliver exceptional customer experiences (CX) and tech-powered innovation for the world's best-known brands. As we continue to grow, we're seeking passionate and dedicated individuals to join our purpose-driven team. **Career Growth and Personal Development** This remote Customer Service Representative (Seasonal, Healthcare) role offers a unique chance to reimagine your career journey and develop lasting connections with your colleagues. At blithequark, we provide comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Plus, with a strong focus on internal promotions, about 80% of our managers and leaders have been promoted from within! To support your growth, we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career aspirations. **Key Responsibilities** As a Customer Service Representative (Seasonal, Healthcare) working from home, you will: * Provide inbound customer support using a call flow guide * Assist customers with healthcare needs such as understanding benefits, claims, billing inquiries, authorizations, finding new providers, and more * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver exceptional customer experiences with a smile **Your Qualifications** To succeed in this role, you'll need: * 2+ years of call center experience * Experience in a healthcare-related field or benefits/insurance organization preferred * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Strong computer navigation skills and PC knowledge * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * A desktop or laptop to complete PC and internet testing * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S. address for residence **What's in it for you?** At blithequark, we champion our people and invest in their growth and well-being. As a remote Customer Service Representative (Seasonal, Healthcare), you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Join the blithequark Team!** If you're ready to reimagine the best version of yourself, apply today and discover why over 400,000 game-changers around the globe call blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **For more information regarding your EEO rights as an applicant, please visit the following websites:** * English * Spanish **To request a reasonable accommodation please click here.** **If you wish to review the Affirmative Action Plan, please click here** Apply Job! Apply for this job