Implementation Consultant
Job Context Simpro’s Software Implementation Consultants play a key role in ensuring the successful delivery, onboarding and training of Simpro’s suite of products to new and existing customers. You’ll manage the full implementation process - from understanding client requirements, configuring the system and delivering tailored training, through to ensuring a smooth transition post go-live. This is a hybrid role, combining remote work with regular travel to customer sites across the UK, where you’ll provide hands-on support and guidance to help clients maximise the value of Simpro. Location: Reading, RG1 What You’ll Do • Work with new clients to understand their business requirements. • Help the customer to customise and configure the product to meet their specific goals. • Conduct on-site and remote consultancy sessions and training for end-users. • Support users with their initial use of the product. • Follow and adapt implementation plans. • Conduct post-implementation support to ensure system confidence and customer satisfaction. What You’ll Bring • Full UK Driving Licence and own vehicle. • A professional and consultative approach. • Excellent training delivery skills, with an ability to tailor methods to suit different needs. • Experience supporting end customers with Software or Web products. • Understanding of business processes and workflows. • The ability to prioritise, meet deadlines and deliver rapid outcomes. • Confidence to adapt and learn new programs, and systems. What We Can Offer You • A generous annual leave entitlement plus a personal leave entitlement • Private Health Insurance • Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) • Life Insurance • Company pension scheme, with an uncapped 5% employer contribution • Generous Parental Leave Program • Paid Volunteer Leave Days • Public Holiday Exchange Scheme • Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'! • Talent Referral Programme – get rewarded for referring a friend to join our team! • Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment • Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech • A discounts and cash back scheme • Casual dress and relaxed office environment • Opportunities for career progression and development • Diverse training & internal networking opportunities across all of our product lines • Service recognition awards • Click here to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift. Apply tot his job