Customer Success Representative (Remote)
Do you love helping people? Looking for an opportunity to grow with an exciting and fast growing business?! We are looking for a customer service representative that is detail oriented, is eager to grow and learn, and takes pride in assisting others!
Our Customer Success role is all about making our clients happy, while working in tandem with the operations team to achieve the highest level of... service possible.
Job Description:
? Remotely manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and a real time chat feature
? Resolves service problems by clarifying the customer's issue, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
? Manage escalations with empathy and professionalism
? Work collaboratively with other team members and departments to champion questions and feedback on behalf of Please Assist Me
? Ensure that clients have an amazing experience with Please Assist Me
? Recommends potential growth strategies by collecting customer information and analyzing customer needs
? Serves the internal operations team by communicating with clients directly on their behalf.
? Communicates information to the property management groups regarding the services being provided each day.
Requirements
Customer Service Experience
Quality Focused
Problem Solving Skills
Detailed Documentation
Phone Skills
Conflict Resolution
Multi-Tasking
Benefits
Medical, Dental, Vision, Life Insurance,STD,LTD 401k
Salary 40k Year
Similar Remote Jobs
Customer Success Representative (Remote)
Posted on: 30-10-2024 05:35
Registered Nurse - Labor/Delivery
Posted on: 30-10-2024 05:35
Scheduling Coordinator/Entry Level (Remote)
Posted on: 30-10-2024 05:35
Entry Level Restoration Technician
Posted on: 30-10-2024 05:35
Data Analyst 4 (REMOTE)
Posted on: 30-10-2024 05:35
Warehouse Inventory Control Coordinator
Posted on: 30-10-2024 05:35
Sales Professional-Remote Position-Flexible Hours
Posted on: 30-10-2024 05:35
Consumer Access Specialist Remote
Posted on: 30-10-2024 05:35
Transcriptionist for WComp dictation
Posted on: 30-10-2024 05:35
Entry Level Data Entry/Sales
Posted on: 30-10-2024 05:35
Dispatcher I (3rd Shift) ? Remote | WFH
Posted on: 06-12-2024 06:00
Network Support Technician (Government)
Posted on: 29-10-2024 05:42
Virtual Special Education Teacher
Posted on: 05-09-2024 00:00
Videographer/Video Editor & YouTube Channel Manager
Posted on: 17-09-2024 00:00
Dynamic Digital Marketing Executive - Fully Remote Opportunity
Posted on: 20-01-2025 00:00
Data Entry Associate, Temporary (Remote)
Posted on: 27-02-2025 00:00
Call Center Service Representative - Remote (12:30 pm-9:00 pm) - St. George, Utah ? February 26, 2025
Posted on: 02-02-2025 00:00
(Entry Level/No Experience Required) Walmart Data Entry Work From Home Jobs
Posted on: 17-02-2025 05:59
LPN Needed for Overnight Shifts- Home Health
Posted on: 19-02-2025 06:27
Site Reliability Engineer-Federal (Night Shift)
Posted on: 14-10-2024 04:22