FT CUSTOMER SERVICE REPRESENTATIVE - WORK FROM HOME

Employer Industry: Smart Home Technology Services

Why Consider This Job Opportunity...
? Salary up to $20 per hour
? Amazing benefits included
? Opportunity for flexible remote work from anywhere in the U.S.
? Be the first point of contact for homeowners seeking assistance with innovative smart home systems
? Collaborative work environment with a focus on customer satisfaction
? Fast hiring process for immediate employment

What To Expect (Job Responsibilities)
? Serve as the first point of contact via telephone for homeowners needing support with their smart home systems
? Answer, screen, and forward all incoming support requests, both during and outside regular business hours
? Escalate incoming calls to the support team or notate for follow-up based on client eligibility
? Maintain the ticketing system, ensuring accurate documentation of all support events
? Provide exceptional customer service to enhance homeowner experience

What Is Required (Qualifications)
? Must be available and punctual for scheduled work shifts
? Exceptional phone and listening skills
? Strong written and verbal communication skills
? Ability to work in a fast-paced environment
? Experience with customer service in a call center setting

How To Stand Out (Preferred Qualifications)
? Previous experience in a customer service role, particularly in technology or home services
? Familiarity with smart home systems and technologies
? Experience using ticketing systems for customer support
? Strong problem-solving skills
? Ability to work independently and as part of a team

#SmartHomeTechnology #CustomerService #RemoteWork #CareerOpportunity #HiringFast

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