Work From Home Customer Service Representative at Aetna

The flexibility of working from home as a Customer Service Representative at Aetna! Join a dynamic team committed to providing top-notch customer support. Enjoy the convenience of a remote position while earning competitive compensation. As a key player in the healthcare industry, Aetna values your dedication to customer service. Seize this opportunity to contribute to a healthier world and... elevate your career from the comfort of your home. Apply now for a fulfilling role with a renowned company.

Key Responsibilities: ? Respond to customer inquiries via phone, email, and chat in a professional and timely manner. ? Assist members with questions related to benefits, claims, and coverage. ? Provide accurate information and educate members on Aetna's products and services. ? Document customer interactions and transactions with a high level of accuracy. ? Collaborate with cross-functional teams to resolve customer issues.

Qualifications: ? High school diploma or equivalent; some college or relevant experience preferred. ? Previous experience in customer service, call center, or a related field is a plus. ? Excellent communication skills, both verbal and written. ? Strong problem-solving abilities and attention to detail. ? Ability to work independently and as part of a virtual team. ? Comfortable using technology and navigating multiple systems simultaneously.

Work Environment: This position offers the flexibility to work from the comfort of your home. Aetna provides the necessary equipment and resources to support a productive remote work experience.

Benefits:
? Competitive salary.
? Comprehensive health and wellness benefits package.
? 401(k) retirement savings plan with company match.
? Career development and advancement opportunities.
? Work-life balance and flexible scheduling options.

How to Apply: If you are passionate about delivering excellent customer service and want to contribute to the well-being of others, we encourage you to apply. Please submit your resume along with a cover letter outlining your relevant experience and why you are interested in joining Aetna as a Work From Home Customer Service Representative.

Aetna is an equal opportunity employer committed to diversity in the workplace. We encourage candidates from all backgrounds to apply

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