Customer Service Representative II
Description:
? Serve as a key contact for clients and consumers
? Handle inquiries, ensuring timely and accurate service delivery
? Actively support company-wide efforts to maintain customer satisfaction
? Maintain detailed documentation of all interactions
? Proactively identify and resolve client and candidate issues
? Provide ongoing client service at the highest level
? Work closely with cross-functional teams to enhance service delivery
? Participate in special projects or initiatives as assigned
Requirements: ? High school diploma or equivalent ? Minimum of 2-3 years in a customer service role ? Exceptional verbal and written communication skills ? Proficiency in both English and Spanish is highly desirable ? Proficiency in CRM software and Microsoft Office ? Typing minimum 45 WPM ? Familiarity with industry compliance standards is a plus ? Ability to handle multiple tasks and responsibilities simultaneously ? High level of accuracy in documentation and data entry ? Excellent problem-solving skills and empathy
Benefits:
? Competitive pay
? Robust benefits package
? Opportunities for career advancement
? Collaborative and team-oriented culture
? Monthly appreciation events
? Continuing education and training resources
Similar Remote Jobs
Customer Service Representative II
Posted on: 20-11-2024 13:46
Live Chat Support (Remote/Office)
Posted on: 20-11-2024 13:46
Remote Customer Service Agent
Posted on: 20-11-2024 13:46
Remote Customer Service Representative
Posted on: 20-11-2024 13:46
Remote Call Center Agent
Posted on: 20-11-2024 13:46
Fully Remote Account Executive
Posted on: 20-11-2024 13:46
Remote Customer Service Representative
Posted on: 20-11-2024 13:46
Live Chat Agent WFH
Posted on: 20-11-2024 13:46
Specialist, Pacific Pricing Systems
Posted on: 20-11-2024 13:46
Content Moderation Training Coordinator
Posted on: 20-11-2024 13:46
Google Remote Jobs No Experience (WFH Careers) $26/Hr
Posted on: 24-01-2025 00:00
Sales Representative Full-Time (3PM-11PM Evening Shift)
Posted on: 21-11-2024 08:14
Airbnb Cleaning Inspector
Posted on: 27-11-2024 06:06
Senior Director, Emerging Technologies
Posted on: 29-08-2024 00:00
WordPress Chat Assistant - Remote / Immediate Start / Entry Level
Posted on: 19-08-2024 00:00
Patient Registration Specialist - Remote, NV
Posted on: 02-08-2024 17:48
Full-Time Virtual Assistant (Short-Term Vacation Rentals, Airbnb, VRBO, Booking.com)
Posted on: 28-01-2025 06:22
Mobile UI Engineer (L5), Games UI
Posted on: 23-11-2024 06:30
Part Time Evening/Weekend Customer Service Representative
Posted on: 27-02-2025 00:00
Remote Customer Service/Data Entry Representative
Posted on: 16-07-2024 18:44