Customer Support Specialist (Remote) - Chewy

Remote, USA Full-time Posted 2025-08-02

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply Job!

Apply for the Job

Customer Support Specialist (Remote) - Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Similar Remote Jobs

Customer Support Specialist (Remote) - Chewy

Sales Pipeline Manager (LinkedIn Sales Navigator)

Remote Customer Service Rep | WFH

Coca Cola: L?er Integraci? de Sistemas

Customer Support Representative - Travel (Remote)

Coca Cola: Gerente SAP ? Contabilidad

Telemarketing Specialist Set Your Own Hours

Remote Customer Service Representative I (Remote)

American Express (Remote Data Entry) Jobs

Entry-Level Remote Customer Chat Support Specialist

REMOTE $19/HR. Experienced Medical Claims Specialist

Junior , Data Analyst- Remote

Entry Level Netflix Data Entry ? No Experience ? Remote Jobs

Walmart Remote Customer service jobs

Fedex Jobs For 15 Year Olds (Data Entry, New Idea Sharing) - Apply Now

Join Tech Teens Inc. ? Foundational Board Positions Available

EAP Worklife Customer Support Associate

Live Chat Support Agent - Work Remote, No Experience Needed

Wayfair Remote Work From Home Chat Jobs - Career Opportunities Now

Account Manager (Remote From Anywhere)