Remote Medical Customer Service Representative
The Robert Half Healthcare Practice is working with healthcare network to add a Medical Customer Service Representative to their team. The ideal candidate must have experience working in a call center with a healthcare background.
Hours following training: Monday - Friday 8am -6pm EST (Must be available for any 8 hour shift within that time frame)
? If you're not in EST time, please translate to your own time zone (7am - 5pm CST, 6am - 4pm MST)
Responsibilities for the position include the following:
? Provides exceptional phone support: Handles calls from hospitals about billing inquiries in a timely and efficient manner.
? Assists patients effectively: Clarifies patient questions and ensures they receive the information they need.
? Problem-solving champion: Works through issues by pinpointing the root cause, researching solutions, implementing the best option, and escalating unresolved matters when necessary.
? Data entry specialist: Maintains accurate patient records by inputting information into the hospital's computer system.
? Connects callers seamlessly: Routes incoming calls to the most suitable person within the company.
? Epic Software experience highly preferred
? Bi-lingual a plus
? Must have worked in a call center and experience in Medical Claims and/or Insurance
? Ability to undergo a criminal background check, Prove ownership of a High School Diploma, GED or Transcripts and complete a drug screen testing (testing for THC as well).
? Have High Speed Internet with a minimal of 50 Mbps Download/20 Mbps Upload Speed - Must be able to hard wire via Ethernet cable.
? Ability to work from home in a quiet setting with no others within earshot, due to HIPAA compliance, including a workspace to accommodate two monitors and a computer.
Similar Remote Jobs
Remote Medical Customer Service Representative
Posted on: 08-12-2024 17:20
Mainframe Scheduler (2nd/3rd Shift) Remote
Posted on: 08-12-2024 17:20
Ambassador Mom at June Care
Posted on: 08-12-2024 17:20
Jobs In United Airlines Chicago
Posted on: 08-12-2024 17:20
Part Time Front Desk Receptionist
Posted on: 08-12-2024 17:20
Entry Level Shift Supervisor (Costco)
Posted on: 08-12-2024 17:20
Data Entry Clerk Night Shift
Posted on: 08-12-2024 17:20
Junior Administrative Assistant/Data Entry (Remote)
Posted on: 08-12-2024 17:20
Entry Level Manager in Training
Posted on: 08-12-2024 17:20
Apple Technical Specialist - Part-Time
Posted on: 08-12-2024 17:20
Teleperformance Virtual Assistant Jobs For Teens (Remote Jobs)
Posted on: 24-01-2025 00:00
Delta Airlines Remote Jobs Customer Service Agent (part-Time)
Posted on: 16-07-2024 18:41
? Only 24h Left: Data Entry Clerk Work From Home - Part Time Focus Group Panelis
Posted on: 05-01-2025 17:59
[Fully Remote] Amazon Looking To Fill 250 Work-From-Home Jobs
Posted on: 21-11-2024 08:14
Online American Express Virtual Assistant Jobs(Work At Home)
Posted on: 01-07-2024 16:51
Apple Data Entry Jobs (Part-Time Remote) - Register Now
Posted on: 03-02-2025 00:00
Customer Support Specialist- Remote anywhere in the US
Posted on: 06-02-2025 00:00
Work From Home Senior Associate, Content Strategist
Posted on: 16-07-2024 19:01
Senior System Architect
Posted on: 05-10-2024 00:00
Data Entry Analyst
Posted on: 31-01-2025 09:56