W2 ? (3) ? Help Desk II (Windows 10/11, MS 365, Apple and Android mobile phone support) ? Onsite in Madison, WI

Remote, USA Full-time Posted 2025-03-13

W2 - (3) - Help Desk II (Windows 10/11, MS 365, Apple and Android mobile phone support) - Onsite - Tanson Corp - Madison, WI - work from home job

Company: Tanson Corp

Job description: Description:

Candidates must be willing to work one week on site and one week remote, rotating.

Experience using Microsoft End Point Configuration Manager, Intune a plus.

The State of Wisconsin is looking for (3) Help Desk Support II resources

Top Skills & Years of Experience: Windows 10/11, Microsoft 365, Apple and Android mobile phone support, at least 2-3 years

experience.

Nice to Have: Cherwell Ticketing, Scripting, and automation, Microsoft Teams, InTune.

Interview Process: Microsoft Teams interview. Video and Audio on.

Duration: Hire through 6/30/24 with extensions.

Local candidates or willing to relocate at candidate's expense. MUST BE A WI RESIDENT. Hybrid work model, candidates will be

required to be onsite at least 50% of the time, rotating bi-weekly.

Onboarding will be on-site first 2-3 weeks.

Full Job Description Attached with additional details here: Help desk capabilities with 2-5 years of experience in HelpDesk environment

Candidate relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Well-versed with

software deployments, installations and in a variety of the HelpDesk concepts, practices, and procedures. Provides a limited degree of

work guidance and leadership to other personnel. A wide degree of creativity and latitude is expected. Excellent customer service skills

required.

Additional details: blend of help desk and tier 2 responsibilities as needed. Candidates must to be able to lift computers and other

related equipment up to 40 lbs. Do Not resubmit previous applicants. Ensure that candidates are willing to work on-site bi-weekly.

Pay range - $20 to $23 per hour on W2.
W2 - (3) - Help Desk II (Windows 10/11, MS 365, Apple and Android mobile phone support) - Onsite - Tanson Corp - Madison, WI - work from home job

Expected salary: $20 - 23 per hour

Location: Madison, WI
W2 - (3) - Help Desk II (Windows 10/11, MS 365, Apple and Android mobile phone support) - Onsite - Tanson Corp - Madison, WI - work from home job

Job date: Thu, 24 Aug 2023 22:05:04 GMT

Apply for the job now!
W2 - (3) - Help Desk II (Windows 10/11, MS 365, Apple and Android mobile phone support) - Onsite - Tanson Corp - Madison, WI - work from home job

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