Customer Service Representative Walmart - Part-Time Remote
We are seeking a dynamic and customer-focused individual to join our team as a Part-Time Remote Customer Service Representative for Walmart. In this role, you will have the opportunity to provide exceptional service to our valued customers while enjoying the flexibility of remote work.
Key Responsibilities:
Customer Assistance: Respond promptly and professionally to customer inquiries via phone, email, or chat, addressing concerns and providing solutions in accordance with Walmart's customer service standards. Order Support: Assist customers with order placement, tracking, cancellations, and modifications, ensuring accuracy and efficiency throughout the process. Issue Resolution: Investigate and resolve customer complaints or issues regarding products, orders, payments, or deliveries, striving for swift resolution and customer satisfaction. Product Knowledge: Develop a thorough understanding of Walmart's products, services, policies, and procedures to effectively assist customers... and provide accurate information. Documentation: Maintain detailed records of customer interactions, transactions, inquiries, and resolutions in accordance with company guidelines. Feedback and Improvement: Proactively identify trends, recurring issues, or areas for improvement in customer service processes and communicate feedback to relevant stakeholders. Qualifications:
Previous customer service experience, preferably in a retail or e-commerce environment.
Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
Strong problem-solving abilities and the ability to remain calm and courteous under pressure.
Proficiency in computer usage and familiarity with customer service software and tools.
Flexibility to work a part-time schedule, including evenings, weekends, and holidays as needed.
High school diploma or equivalent; additional education or training in customer service is a plus.
Benefits:
Competitive hourly wage.
Flexible part-time schedule with remote work option.
Opportunities for growth and advancement within the company.
Employee discounts and perks at Walmart and affiliated partners
Similar Remote Jobs
Customer Service Representative Walmart - Part-Time Remote
Posted on: 16-07-2024 18:52
Walgreen Remote Jobs Work From Home (Data Entry)
Posted on: 16-07-2024 18:52
Disney Data Entry Jobs (Part Time/Remote) ? DPS
Posted on: 16-07-2024 18:52
Disney Remote Data Entry Jobs, Disney Data Entry
Posted on: 16-07-2024 18:52
Cvs Health Remote Jobs - Work From Home
Posted on: 16-07-2024 18:52
CVS Data Entry Jobs (Call Support, Customer Help) $32/Hour
Posted on: 16-07-2024 18:52
CVS Remote Jobs (Data Entry) ? No Experience
Posted on: 16-07-2024 18:52
CVS At Home Careers ? Data Entry Remote Jobs (Part-Time) $30/Hr
Posted on: 16-07-2024 18:52
CVS Remote Data Entry and Opinion Sharing Job Opportunity with?
Posted on: 16-07-2024 18:52
American express Remote Data Entry jobs from home - No Experience...
Posted on: 16-07-2024 18:52
Amazon Delivery Driver
Posted on: 24-09-2024 00:00
Amazon Customer Support via Chat Jobs Remote Work Hourly Wage...
Posted on: 01-07-2024 16:50
Senior Manager, Staff Software Engineering - (Low Code Platform) - REMOTE
Posted on: 24-01-2025 04:53
Correctional Counselor, Entry Level Option (Umatilla) Multiple positions!
Posted on: 20-01-2025 00:00
Walmart Work From Home (Customer Service Rep) ? Hire Me Remotely
Posted on: 28-08-2024 00:00
Remote Appointment Setter/Scheduler
Posted on: 04-02-2025 19:17
Senior Staff Representative - Instructional Design (Hybrid)
Posted on: 20-01-2025 06:21
[Entry Level/No Experience] Amazon Customer Service Remote Jobs ? Work From Home ? Part-Time
Posted on: 13-09-2024 00:00
Accounts Payable Analyst (Entry Level)
Posted on: 19-12-2024 18:04
Outbound Sales Consultant - 100% Remote
Posted on: 21-11-2024 08:14