Customer Service - CSR
FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Seize opportunities to upsell products when they arise
? Build sustainable relationships and engage customers by taking the extra mile
? Frequently attend educational seminars to improve knowledge and performance level
? Meet personal/team qualitative and quantitative targets
Skills
? Previous experience in a customer support role
? Track record of over-achieving quota
? Strong phone and verbal communication skills along with active listening
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities and manage time effectively
? High school degree
Job Type: Full-time
Pay: $16.00 - $27.00 per hour
Benefits:
? Health insurance
Shift:
? Day shift
Work Location: In person
Similar Remote Jobs
Customer Service - CSR
Posted on: 11-01-2025 15:33
Associate Engineer, Tech support
Posted on: 11-01-2025 15:33
E-commerce Customer Service Representative
Posted on: 11-01-2025 15:33
Online Customer Service Representative
Posted on: 11-01-2025 15:33
Teleperformance work from home
Posted on: 11-01-2025 15:33
Remote Front Desk Attendant
Posted on: 11-01-2025 15:33
Live Chat Remote Support
Posted on: 11-01-2025 15:33
Sr. Cyber Security Analyst
Posted on: 11-01-2025 15:33
Text Social Media Operator
Posted on: 11-01-2025 15:33
Human Resources (HR) Intern
Posted on: 11-01-2025 15:33
Data Entry and Review Writing (Remote / No Experience Needed)
Posted on: 07-08-2024 00:00
Financial Planning and Analysis Global Sourcing, Supply Chain, and Sustainability- Senior Manager Basking Ridge, New Jersey
Posted on: 30-11-2024 09:46
Sales Professional- Remote, United States
Posted on: 12-12-2024 19:15
Digital Sales Representative (Remote)
Posted on: 16-01-2025 19:15
Supervisor, Contact Center (3T)
Posted on: 16-07-2024 19:04
Specialized Travel Consultant (Amex GBT Ovation)
Posted on: 08-01-2025 08:06
Hybrid Specialty Sales Team Leader
Posted on: 27-02-2025 00:00
AMN Healthcare Moderator Jobs (College Student, Remote) $1000/Week
Posted on: 16-07-2024 18:41
IT Apprentice (Remote)
Posted on: 30-09-2024 00:00
VP Executive Assistant
Posted on: 01-10-2024 00:00