Associate Manager, Platform Innovation - Merchant Support Strategy & Operations - Remote
Overview
This role involves leading the Merchant Support team for a new Commerce Platform project at DoorDash, focusing on strategic vision and operational execution.
In Short
? Build and lead a new Merchant Support team.
? Develop and execute a strategic plan for high-quality merchant support.
? Optimize support processes and scale systems.
? Collaborate with cross-functional teams.
? Drive key company objectives in a high-growth environment.
? Hands-on experience with early-stage technology.
? Significant room for career growth and impact.
? Foster a collaborative and customer-centric culture.
? Engage with leadership across the organization.
? Shape the future of the Merchant Support function.
Requirements
? 4-7 years of experience in customer success or related fields.
? 1+ years of leadership experience.
? Strong strategic mindset.
? Operational expertise in optimizing workflows.
? Excellent communication skills.
? Familiarity with customer support tools like Zendesk or Salesforce.
? Ability to thrive in a fast-paced environment.
Benefits
? Comprehensive benefits package including 401(k) with employer match.
? Paid time off and parental leave.
? Medical, dental, and vision benefits.
? Disability and life insurance.
? Mental health program.
? Wellness benefits.
? Paid sick leave in compliance with applicable laws.
? Opportunities for equity grants.
? Career growth opportunities.
? Collaborative work environment.
Similar Remote Jobs
Associate Manager, Platform Innovation - Merchant Support Strategy & Operations - Remote
Posted on: 20-01-2025 00:00
Work From Home Amazon Data Entry Jobs No Experience Remote - Part-Time
Posted on: 20-01-2025 00:00
Remote - Data Analyst (Hybrid) :: Must be local to Boston, MA
Posted on: 20-01-2025 00:00
Data Entry Clerk Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 20-01-2025 00:00
Call Center Representative Agent Work At Home - Part Time Paid Panelists
Posted on: 20-01-2025 00:00
Job Title: Remote Special Education Teacher (SPED) Serving Students Across Nevada, USA
Posted on: 20-01-2025 00:00
Amazon Work From Home ? No Experience Needed | Join Our Team!
Posted on: 20-01-2025 00:00
Marketing Program Manager (Remote - Mountain View/San Francisco/San Diego or PST hours)
Posted on: 20-01-2025 00:00
Sausage Professor in Oak Ridge, NC in Lowes Foods (job Id: 1690438428)
Posted on: 20-01-2025 00:00
Remote Bookkeeper and Operations Manager | Administrative Support at Revol AV Inc
Posted on: 20-01-2025 00:00
Director, State Government Affairs, California - Remote in CA
Posted on: 24-10-2024 05:38
Online World Language Instructor - Flexible Scheduling & Immediate Start
Posted on: 03-09-2024 00:00
Content Editor, Benefits Experience & Technology (BXT) Job at Amazon in Arlingto
Posted on: 14-02-2025 07:18
Part Time Merchandiser
Posted on: 03-12-2024 06:01
Certified Epic Willow IP Analyst (100% Remote)
Posted on: 24-01-2025 00:00
Patient Coordinator Part-time (Remote/Non-Clinical) AccessNurse
Posted on: 04-02-2025 19:19
Senior Frontend Engineer
Posted on: 07-08-2024 00:00
Technical Support Representative
Posted on: 10-09-2024 00:00
Delta Airlines Junior Cabin Crew Immediate Openings Full-Time
Posted on: 12-09-2024 00:00
Top Online Jobs for Teens: Flexible and High-Paying Opportunities
Posted on: 24-09-2024 00:00