Healthcare Call Center Representative-(Entry Level Remote)

We are looking for dedicated and compassionate individuals to join our team as Healthcare Call Center Representatives. This is an excellent entry-level remote opportunity to begin your career in healthcare customer service. As a Call Center Representative, you will assist patients and healthcare providers with their questions, concerns, and issues while ensuring a high level of service is delivered with care and professionalism.

Responsibilities:

Answer inbound calls from patients, healthcare providers, and insurance representatives
Assist with scheduling appointments, verifying insurance, and addressing billing inquiries
Provide accurate information regarding healthcare services and plan details
Document patient information and interactions in our system efficiently
Collaborate with various departments to resolve complex issues
Follow privacy laws and company policies regarding patient information

Requirements:

High school diploma or equivalent
Ability to work remotely with a reliable internet connection
Strong communication and listening skills
Excellent problem-solving skills and the ability to remain calm under pressure
Customer service experience preferred, but not required
Basic computer skills (data entry, email, Microsoft Office)
Ability to work independently and as part of a team

Why Join Us?

Competitive pay with potential for growth
Flexible work-from-home environment
Health, dental, and vision insurance plans
Paid training and ongoing support
Opportunity to work with a friendly, dynamic team
Full-time positions available with flexible scheduling

Location:

Remote (must reside in the USA)

How to Apply: Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to hearing from you!