Home-Based Data Entry Clerk (Remote)

Job Title: Home-Based Data Entry Clerk (Remote) Location: Remote (Work from Home) Company: Elevation Consulting Group Key Responsibilities: Data Entry: ? Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases. ? Regularly update and verify data to ensure accuracy and completeness. ? Generate and manage reports related to bookings, customer interactions, and travel statistics. Travel Booking: ? Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities. ? Provide expert advice on destinations, travel packages, and travel-related services. ? Manage and update booking information, ensuring accuracy and alignment with client preferences. ? Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience. Customer Service: ? Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy. ? Assist clients with changes, cancellations, and modifications to their travel plans. ? Follow up with clients to ensure satisfaction and gather feedback on their travel experiences. Scheduling Duties: ? Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members. ? Maintain organized schedules and ensure timely execution of travel plans and related tasks. ? Prepare and manage itineraries, confirmations, and travel documents. Qualifications: ? Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems. ? Excellent communication skills, both written and verbal, with a customer-centric approach. ? Proficiency in using travel booking systems, CRM software, and other relevant tools. ? Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. ? Detail-oriented with a high level of accuracy in handling bookings and scheduling. ? Ability to work independently in a remote environment, demonstrating self-motivation and accountability. ? Flexibility to adapt to changing priorities and handle unexpected issues with professionalism. What We Offer: ? Competitive Salary: Attractive base salary with performance-based incentives. ? Flexible Work Hours: Set your own schedule within a framework that supports work-life balance. ? Remote Work: Enjoy the convenience and flexibility of working from home. ? Professional Development: Opportunities for ongoing training and career growth within the travel industry. ? Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family. ? Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage. ? Retirement Plan: 401(k) plan with company match to help you plan for your future. ? Paid Time Off: Generous paid time off, including vacation days and sick leave. ? Employee Assistance Program: Access to resources and support for personal and professional development. ? Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses. ? Team Building: Virtual team events and activities to foster a supportive and collaborative work environment. Powered by JazzHR