Customer Service Representative / Customer Advocate (Remote)

? NEW* Customer Care Advocate Position

A Customer Care Advocate is the customer's biggest champion and makes the process of buying and/or selling a car simple, seamless, and unforgettable. We're looking for bright people who are willing to roll up their sleeves and are eager to raise the bar every day while challenging themselves to grow and learn at a rapid pace.

Ready to build your career? Join our team of Advocates to work in person a

FULL JOB DESCRIPTION :

We are seeking a highly organized and motivated Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong Customer Service Representative administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is opened to any person seeking short-term, work at home, part-time or full-time job. The hours are flexible and no previous experience is required. Our paid market survey participants come from all backgrounds and markets including Customer Service Representative, Data entry clerk, administrative assistant, receptionist, sales assistant...

• If you are seeking a versatile part time remote work from home work, this is a fantastic position for earning a good side earnings.

• Compile, sort and verify the accuracy of customer issues & data before it is entered

• Act as an assistant to the HR Manager

• Maintain logs of activities and completed work

• Typing/Data Entry of confidential client and financial data

• Perform other administrative task as assigned

• General work

• Data entry

• Receive calls, texts & emails on my behalf

• Book appointments & Flight reservation

REQUIREMENTS:

• Ability to maintain confidentiality concerning financial information

• Must display a high level of integrity and honesty

• Must be organised and able to prfioritize tasks efficiently and follow through on commitments

• Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems

• Must be flexible, adaptable and actively intervene to create and energies positive change

REQUIREMENT :

Computer - laptop - tablet or smart phone is required to perform work

Internet connection required. Any connection is fine as long as it is secure

You should be okay working on your own from home without immediate in person supervision (who doesn't want that!)

Read and follow written instructions

Typing is essential - data entry of at least 25 words per minute

What you'll be doing: Ability to give feedback on various company services, product testing and participation in online focus groups is needed

Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons

Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. With increases tied to individual performance, you could be earning $24+ by 12 months - hard work and stellar performance won't go unnoticed.

Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.

Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday!

Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!

Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!