Customer Service Associate
The Zoo in Forest Park, located in Springfield, Mass., is hiring part-time, seasonal customer service staff for the Ticket Booth and Gift Shop. The Zoo is open from the end of March through October. These positions would work scheduled days from 9:30 a.m. to 4:30 p.m. in our Ticket Booth, Gift Shop and other areas as assigned. Applicants must have weekend availability. Students and those seeking part-time summer employment are encouraged to apply.
Job Responsibilities/Requirements: ? Greet guests in a friendly and polite manner ? Learn about the animals within our facility and our general operation to answer common guest questions ? Manage the point-of-sale system in both the Ticket Booth and Gift Shop ? Handle money and process credit cards with accuracy and proper recordkeeping ? Act as Zoo liaison during animal encounters and other on-site events ? Basic inventory management ? Ensure guests are following all Zoo rules ? Problem-solving skills ? A high level of verbal communication skills ? Punctuality ? Availability: We are open 7 days a week in the summer months. Weekend availability is required ? Some prior customer service experience preferred but not required.
Job Types: Part-time, Seasonal
Pay: $15.00 per hour
Shift:
? Day shift
Work Location: In person
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