FOS ? Technical Writer, DPS

UNITED STATES, GEORGIA, ATLANTA

DELTA PROFESSIONAL SERVICES

20-FEB-2025

REF #: 27488

HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

The Flight Operations Support Technical Writer is responsible for the standardization and quality of assigned technical, procedural and/or policy manuals.
? Responsible for organizing, maintaining and communicating pilot policies and procedures, including time critical bulletins and sensitive security information
? The Technical Writer maintains familiarity with relevant fleet issues and is responsible for processing and producing high-quality content as directed and coordinated through the Technical Writer ? Team Lead
? Interfaces directly with Delta fleet leadership and respective FAA designee for content/manual related issues.
? Translates and distills input from subject matter experts into clear, highly readable, professionally formatted products
? Authors bulletins and manual revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and/or assorted guides for assigned fleet(s)
? Solicits and receives continuous feedback for improvement from line pilots, instructors, and line check pilots, regulatory and technical professionals.
? Researches and analyzes source documents and regulatory information (Federal Aviation Regulations, Airworthiness Directives, Notices of Proposed Rulemaking, etc.), manufacturer?s information (manual revisions, directives, alerts, etc.) and internal technical documentation
? Responsible for the version control of manuals, documentation source control, and file managemen
? The Technical Writer role contributes directly to the safe, on-time performance of the airline, and the achievement of Flight Operations objectives
? Practices safety conscious behaviors in all processes and procedures.
? This role is 30-40 hours per week

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING
? Space Available Personal Travel to include eligible dependent
? Medical, Dental and Vision Plans available
? Profit Sharing (for years 2023 forward)
? 401(k) match (following one year of service)

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
? Consistently prioritizes safety and security of self, others, and personal data.
? Embraces a diverse set of people, thinking and styles.
? Possesses a high school diploma, GED, or high school equivalency.
? Is at least 18 years of age and has authorization to work in the United States.
? One year of training related work experience
? Ability to multi-task in fast-paces environments
? Ability to work in both a team and independent environment
? Must possess basic to intermediate skills in Microsoft Outlook and Word

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
? Knowledge of Federal Aviation Regulations (FARs) and associated guidance
? Previous airline experience
? Basic to intermediate skills in Microsoft Visio, PowerPoint, and Excel
? Basic to intermediate skills in Adobe FrameMaker or similar authoring platform
? Experience using Content Management Systems (CMS)
? Smartsheet proficiency
? Experience using Adobe Acrobat