Online Chat Representative
Overview
We are seeking an Online Chat Representative to join our dynamic team. As an Online Chat Representative, you will be responsible for providing exceptional customer support through online chat services.
Duties
? Communicate with customers via online chat to address inquiries and provide assistance
? Perform data entry tasks accurately and efficiently
? Utilize excellent phone etiquette when necessary
? Assist customers with sales inquiries and product information
? Handle multiple chat conversations simultaneously
? Provide top-notch customer service and resolve issues promptly
Qualifications
? Proficient in English with excellent written communication skills
? Ability to type quickly and accurately
? Prior experience in customer support or a call center is a plus
? Bilingual or multilingual capabilities are advantageous
? Familiarity with sales processes is beneficial
Job Type: Part-time
Pay: $20.90 - $25.17 per hour
Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
? Work from home
Shift:
? 8 hour shift
? Day shift
? Evening shift
? Morning shift
? Night shift
? Overnight shift
? Rotating shift
? Split shift
Work Location: Remote
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