CALL CENTER AGENT (REMOTE)
Position: Call Center Agent (Remote)
Location: Remote...
Type: Full-Time/Part-Time
Summary:
As a Remote Call Center Agent, you will handle inbound and outbound calls, providing customer support, answering inquiries, and resolving issues. This role requires strong communication skills, a customer-focused attitude, and the ability to work independently from home.
Responsibilities: ? Answer inbound calls and make outbound calls to customers or clients. ? Provide accurate information about products, services, and company policies. ? Assist with resolving customer inquiries, complaints, and issues in a professional manner. ? Document call details and update customer records in the system. ? Follow call scripts and procedures to ensure consistency and quality. ? Handle multiple calls and prioritize tasks effectively. ? Collaborate with other team members and departments to resolve complex issues. ? Meet performance metrics and achieve customer satisfaction goals.
Qualifications: ? Previous experience as a call center agent or in a customer service role preferred. ? Excellent verbal communication skills and a friendly, professional demeanor. ? Strong problem-solving abilities and the capacity to handle challenging situations. ? Proficiency in using call center software and CRM systems. ? Ability to work independently and manage time effectively. ? Reliable internet connection and a quiet workspace. ? Flexibility to work various shifts, including evenings and weekends if required.
Benefits:
? Competitive salary.
? Flexible hours.
? Work from home.
? Opportunities for career advancement.
? Health benefits
Similar Remote Jobs
CALL CENTER AGENT (REMOTE)
Posted on: 31-07-2024 19:11
ANALYST - Accepting Resumes Only
Posted on: 31-07-2024 19:11
Data Entry For AI Development for Copywriters
Posted on: 31-07-2024 19:11
Data Entry Specialist - Evening Shifts Available
Posted on: 31-07-2024 19:11
Remote Part Time Data Entry Jobs - $1500/ Weekly
Posted on: 31-07-2024 19:11
Job Opportunity at FedEx: Data Entry Associate [Entry Level/No Experience]
Posted on: 31-07-2024 19:11
AI Research Scientist
Posted on: 31-07-2024 19:11
Publicist
Posted on: 31-07-2024 19:11
Top Paying Remote Customer Service Job - 19 Per Hour
Posted on: 31-07-2024 19:11
Enterprise Account Manager Healthcare
Posted on: 31-07-2024 19:11
Business Systems Administrator- Healthcare Revenue Cycle
Posted on: 31-01-2025 09:59
Freelance Writer to Simplify Legalese
Posted on: 05-12-2024 05:16
**Student Virtual Assistant Needed Urgently**
Posted on: 21-08-2024 00:00
PART-TIME Customer Support Representative - Weekend Overnight Shift
Posted on: 20-01-2025 00:00
[Hiring] IT Automation & Security Engineer @Teleport
Posted on: 08-10-2024 00:00
Netflix Data Entry Jobs (Work From Home) $26/Hour - Apply Now
Posted on: 16-07-2024 18:56
Remote Work From Home Data Entry Specialist (remote)
Posted on: 20-11-2024 13:46
Software Engineer - Project Hire
Posted on: 31-01-2025 09:58
Walmart Remote Jobs - Virtual Assistant (Work At Home) $75000/Yearly
Posted on: 16-07-2024 18:38
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted on: 13-09-2024 00:00