Amazon careers remote jobs

Remote, USA Full-time Posted 2025-04-27

Amazon is seeking work from home professionals who are passionate about customer service and are committed to delivering the best possible experience to Amazon customers. As a virtual customer service representative, you will be responsible for catering to customer?s queries and resolving their concerns promptly.

Key Responsibilities...
As a customer service representative, you will be responsible for the following:
? Assisting customers with their queries related to orders, shipping, payments, refunds, and returns
? Troubleshooting technical issues faced by customers while using Amazon?s products and services
? Providing accurate and timely solutions to customers via chat, email, and phone
? Identifying and escalating customer issues to relevant departments for prompt solutions
? Building rapport with customers and ensuring that their feedback is communicated to Amazon?s management team
? Adhering to Amazon?s customer service policies and processes at all times

Skills and Qualifications: ? Excellent communication skills, both written and verbal ? Good problem-solving skills and attention to detail ? Ability to multitask and prioritize work in a fast-paced environment ? Typing speed of at least 40 words per minute ? Fluency in written and spoken English ? Previous customer service experience is an added advantage ? Access to a reliable high-speed internet connection ? Availability to work in shifts, including nights, weekends, and holidays

Apply for the Job

Amazon careers remote jobs

Similar Remote Jobs

Amazon careers remote jobs

Customer Service Representative

Remote Customer Care Specialist

Part-Time Delta Airlines Data Entry Remote Jobs: Earn $25/Hour

Remote Amazon Data Entry Jobs - No Experience - Part-Time

Work from Anywhere Travel Advisor

Chat Support for Moms with No Experience

Virtual Teacher - Remote | WFH

Entry Level Customer Service Rep (Remote)

Teacher - Remote | WFH

Delta Airlines Jobs Remote ? WFH

$12,500 Sign On Bonus - ER RN, Mids OR Evenings Killeen, Texas

Senior Analyst- Category Experience

Product Content Coordinator Remote

Southwest Airlines Work From Home. Inc $26/Hour //Remote

Gerente de Cuentas

Home Depot Customer Support Remote Jobs

Customer Service Representative(Urgent Need! Remote!)

German Customer Support Specialist

Start Your Home-Based Customer Service Career - Up to 19 Per Hour