Live Remote Chat Agent
We are seeking a highly motivated and customer-centric individual to join our team as a Live Chat Agent. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms. This is a remote position, allowing you to work from the comfort of your own home or preferred location.
Responsibilities...
? Engage with customers via live chat platform and provide timely and accurate responses to their inquiries and concerns.
? Identify and assess customer needs to provide appropriate solutions and recommendations.
? Maintain a deep understanding of our products and services to effectively assist customers and guide them through the purchasing process.
? Assist customers in navigating our website, troubleshooting technical issues, and resolving any problems they may encounter.
? Multitask efficiently by handling multiple chat conversations simultaneously while maintaining a high level of customer service.
? Collaborate closely with other team members to share knowledge and best practices to continuously improve customer satisfaction.
? Document all customer interactions and inquiries accurately and thoroughly in our CRM system.
Requirements
? Prior customer service experience in a fast-paced environment is required.
? Excellent written and verbal communication skills.
? Strong problem-solving skills and the ability to think quickly on your feet.
? Ability to work independently and manage time effectively.
? Proficient computer skills, including the ability to navigate multiple applications and screens simultaneously.
? Knowledge of online chat platforms and other customer service technologies is preferred.
? Familiarity with our industry products and services is a plus
Similar Remote Jobs
Live Remote Chat Agent
Posted on: 26-08-2024 00:00
Bioinformatics Analyst III (Remote)
Posted on: 26-08-2024 00:00
Health & Wellness Speaker
Posted on: 26-08-2024 00:00
Remote Customer Care Specialist
Posted on: 26-08-2024 00:00
Medical Biller - $17-$20/HR
Posted on: 26-08-2024 00:00
Remote Customer Service Specialist
Posted on: 26-08-2024 00:00
Content Moderator at Yelp
Posted on: 26-08-2024 00:00
Content Moderator at Yelp
Posted on: 26-08-2024 00:00
E-Commerce Customer Service Specialist
Posted on: 26-08-2024 00:00
Customer Retention Specialist-Field Agent-Pittsburgh
Posted on: 26-08-2024 00:00
AT&T Virtual Data Entry – No Experience Required From Home
Posted on: 12-09-2024 00:00
Home Delivery Pharmacy Technician - Remote in Illinois or Iowa
Posted on: 31-10-2024 05:15
Verbatim Court Reporter Transcriptionist (Contracted)
Posted on: 26-09-2024 00:00
LLM - JavaScript / TypeScript
Posted on: 31-01-2025 10:02
Director Ecommerce - Amazon and Chewy (Pure Play)
Posted on: 17-09-2024 00:00
Remote Licensed Customer Service Representative Oklahoma
Posted on: 21-11-2024 08:14
Remote Live Chat Assistants: Flexible Work-from-Home Jobs for Beginners with Competitive Pay of $25-$35 an Hour
Posted on: 27-11-2024 06:07
The Melt - Crew Members for NEW Restaurant in Santa Clara
Posted on: 26-11-2024 06:19
Flight attendant at delta Dubai
Posted on: 25-11-2024 05:19
Social Determinants of Health Community Strategist
Posted on: 03-12-2024 06:01