Call Center Representative | GumGum | $19 ? $28 | Remote (United States)
Full job description
Job Title: Call Center Representative
Job Overview:
The Call Center Representative will be responsible for handling inbound and outbound customer calls, providing product and service information, resolving customer issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities: ? Answer incoming calls, emails, and chats in a timely and professional manner ? Provide accurate information and resolve customer inquiries and concerns ? Document all customer interactions and update the database with relevant information ? Escalate complex issues to the appropriate department for further assistance ? Meet or exceed performance targets, such as customer satisfaction and call handling metrics ? Keep up to date with product knowledge and company policies to provide accurate information to... customers
Qualifications: ? High school diploma or equivalent; additional education or training in customer service or related fields is a plus. ? Previous experience in a call center or customer service role is preferred. ? Excellent verbal and written communication skills. ? Strong problem-solving abilities and a customer-focused mindset. ? Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook). ? Ability to manage multiple tasks and handle high call volumes efficiently. ? Good organizational skills and attention to detail. ? Positive attitude and ability to work in a team-oriented environment
Similar Remote Jobs
Call Center Representative | GumGum | $19 ? $28 | Remote (United States)
Posted on: 26-08-2024 00:00
Front Desk Receptionist | GumGum | $24 ? $29 | Remote (United States)
Posted on: 26-08-2024 00:00
Competitive Pay for Full-Time Remote Chat Support - $25-$35/hr | Work from Home
Posted on: 26-08-2024 00:00
Netflix Data Entry Remote jobs - Work From Home, No Experience, No Degree
Posted on: 26-08-2024 00:00
Remote Chat Moderator Jobs | Fully Remote | Earn $25-$35/hr | Start Today
Posted on: 26-08-2024 00:00
Data Entry & Chat Support - Remote Customer Service | $18/hr | $25-$35/hr
Posted on: 26-08-2024 00:00
Looking for a host for our One Strain At A Time Podcast ($30)
Posted on: 26-08-2024 00:00
Entry-Level Remote Chat Specialist ? $25-$35/hr | Flexible Hours | Work from Home
Posted on: 26-08-2024 00:00
Part-Time Remote Chat Support Jobs ? $25-$35/hr | Launch Your Career from Home
Posted on: 26-08-2024 00:00
Technical Customer Experience Representative (Starting at $20 per hour, hybrid/mostly work at home)
Posted on: 26-08-2024 00:00
Customer Service Representative (Remote)
Posted on: 19-11-2024 06:06
Amazon jobs at home ? Office Associate (work at home)
Posted on: 13-09-2024 00:00
Entry Level Tax Preparer
Posted on: 07-12-2024 04:21
Principal Architect - Application Cybersecurity (Remote)
Posted on: 13-12-2024 17:47
Delta Airlines Careers Remote( Customer service )
Posted on: 16-07-2024 18:56
Lead Dynamics Developer
Posted on: 16-07-2024 18:39
Research Manager REMOTE FROM ANYWHERE IN THE USA
Posted on: 31-01-2025 10:00
Mail Delivery Specialist
Posted on: 24-01-2025 04:52
(Remote) Apple Data Entry Jobs No Experience -Part-Time
Posted on: 12-09-2024 00:00
Customer Account Support Specialist- 100% Remote
Posted on: 05-12-2024 05:16