WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-26
Similar Remote Jobs
WORK FROM HOME
Posted on: 27-08-2024 00:00
Paid Product Tester
Posted on: 27-08-2024 00:00
Sales flexible hours
Posted on: 27-08-2024 00:00
Customer Service Representative
Posted on: 27-08-2024 00:00
Customer Service Representative
Posted on: 27-08-2024 00:00
Call Agent (Remote)
Posted on: 27-08-2024 00:00
Full Stack Developer
Posted on: 27-08-2024 00:00
Support specialist remote
Posted on: 27-08-2024 00:00
Customer Support Representative
Posted on: 27-08-2024 00:00
Customer service data
Posted on: 27-08-2024 00:00
Health and Safety Specialist / SSHO
Posted on: 22-11-2024 05:34
American Airline Jobs Philadelphia $28/Hour ? mysmartpros
Posted on: 20-11-2024 13:46
Disney Work From Home Jobs |Data Entry| |30|Hr
Posted on: 20-01-2025 00:00
ELA Teacher - Remote | WFH
Posted on: 02-08-2024 17:49
Walmart Remote Data Entry Jobs (At Work Home) $30/Hr ? Hiring Work...
Posted on: 16-07-2024 18:54
K-12 Special Education Teacher - Fully Remote Virtual | WFH
Posted on: 31-01-2025 10:01
Beginner Facebook Messenger Support Agent (No Experience / Remote)
Posted on: 30-09-2024 00:00
EFL Teacher - Virtual Position with Idioma Internacional
Posted on: 08-01-2025 08:06
Amazon Product Testers Job Work from Home
Posted on: 06-02-2025 00:00
Pediatric RN Care Manager - Tampa FL
Posted on: 12-11-2024 02:59