IT Project Delivery Manager - Salesforce Specialist

Role Overview

Responsibilities...

We are seeking a dedicated IT Project Manager with a passion for fostering strong relationships and leading projects to successful outcomes. In this critical role, you will be responsible for:
? Building and nurturing relationships with internal and external stakeholders.
? Leading consulting projects from the post-sales stage through to completion, ensuring all aspects such as scope, deliverables, budget, and client satisfaction are met.
? Creating and managing essential documentation, including project plans, risk registers, and status reports, for both clients and internal teams.
? Overseeing the daily execution of projects to ensure smooth operations and timely delivery.
? Contributing to strategic innovation initiatives and identifying opportunities to enhance client value.
? Collaborating with the account team to spot and act on additional value opportunities for clients.
? Driving continuous improvement in implementation methodologies and service offerings based on client feedback.
? Traveling to client locations as necessary, up to 30% of the time.

What We're Looking For
? 5 to 8 years of experience in IT Project Management.
? Proven ability to influence and consult effectively, presenting options with clear pros, cons, and risks, while providing leadership in addressing governance and technical challenges.
? Strong interpersonal skills with a focus on customer experience and an ability to navigate cultural diversity.
? Experience in deploying Enterprise Software, particularly Salesforce, in client settings.
? Background with Fortune 500 companies or large consulting firms on mission-critical systems.
? Excellent written and verbal communication skills.
? A collaborative team player with strong organizational and analytical skills.
? Familiarity with SaaS deployments and related architecture is an advantage.
? Experience with public sector projects is a plus.
? Preferred experience with Salesforce Platform and project delivery.

Education
? Bachelor's degree in Information Technology or a related field.
? MBA is a plus.
? CSM, PMP, and Salesforce certifications are preferred.

Remote Work

This position offers the flexibility to work remotely.

Employment Type: Full-Time

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