Command Center Analyst, Domestic & International
Monitor daily and intraday volume, average handle time and other critical staffing metrics as measured against forecast, identify variances, understand and communicate drivers, create a pre-determined action plan to keep performance in line with goals. Reflection on the prior day results in driving the current day, indicating drivers of those results and appropriate recommendations to ensure the... proper course of action. Responsible for attendance management and communication, including planned and unplanned time-off. Adapts to rapidly changing environments with proactive adjustments of plans to sustain critical metrics during periods of flux. Build and cultivate working relationships with cross-functional teams including partner management, training, operations, human resources, technology, and others.
Hulu is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Similar Remote Jobs
Command Center Analyst, Domestic & International
Posted on: 29-08-2024 00:00
Data Product Manager - Content Data
Posted on: 29-08-2024 00:00
Part-Time Accounts Payable Data Entry Specialist
Posted on: 29-08-2024 00:00
Remote Entry-Level Customer Chat Support Specialist
Posted on: 29-08-2024 00:00
RECEPTIONIST PART TIME - Now Hiring
Posted on: 29-08-2024 00:00
Apple Customer Service Jobs (Remote) $25-$35/Hour
Posted on: 29-08-2024 00:00
Virtual Special Education Teacher - K-12
Posted on: 29-08-2024 00:00
Acute Care Medical Transcriptionist Wichita, KS
Posted on: 29-08-2024 00:00
Travel Consultant - Remote, Entry Level
Posted on: 29-08-2024 00:00
Remote Entry Level Insurance Sales Representative
Posted on: 29-08-2024 00:00
Package Handler (Warehouse like)
Posted on: 27-02-2025 00:00
Customer Service Rep 100% REMOTE
Posted on: 24-09-2024 00:00
Outbound Customer Service Representative
Posted on: 22-08-2024 00:00
Experienced Psychic and Tarot Reader - Work from Home Phone & Chat Advisor
Posted on: 15-12-2024 15:03
TurboTax Product Expert (WFH Opportunity)
Posted on: 11-01-2025 15:33
Native English Teacher (Online)
Posted on: 23-02-2025 00:00
Overnight Remote Customer Service Roles - Provide Critical Support | $25-$35/hr
Posted on: 11-09-2024 00:00
NY- Remote Benefits Rep/ Customer Service Agent
Posted on: 26-11-2024 06:19
Manager, Pilot Learning Experience
Posted on: 14-11-2024 08:01
Inside Sales Opportunity Rep Analyst
Posted on: 31-01-2025 10:04