Customer Service Representative (Remote Jobs) at Delta

Job Briefs

Delta Airlines is seeking enthusiastic and dedicated individuals for the position of Customer Service Representative (Remote Jobs). This is a full-time position with competitive salary units. As a member of our team, you?ll enjoy flexible working hours, a comprehensive benefits package including health, dental, vision, 401k, PTO, and more. Join Delta Airlines and be part of a... company... dedicated to providing exceptional customer service and creating memorable travel experiences.

Job Description

Delta Airlines, a global leader in the aviation industry, is looking for motivated and customer-focused individuals to join our team as Customer Service Representatives. This remote job opportunity allows you to work from the comfort of your own home while delivering top-notch support to our valued customers.

Responsibilities

? Provide exceptional customer service via phone, email, and chat.

? Assist customers with inquiries, reservations, cancellations, and other travel-related issues.

? Resolve customer complaints and issues in a timely and efficient manner.

? Collaborate with other departments to ensure customer satisfaction.

? Maintain accurate records of customer interactions and transactions.

? Stay updated with Delta Airlines? policies, services, and promotions.

? Uphold Delta Airlines? commitment to excellence and professionalism.

Requirements

? High school diploma or equivalent; college degree preferred.

? Proven experience in customer service or a related field.

? Excellent communication skills, both written and verbal.

? Strong problem-solving abilities and attention to detail.

? Ability to work independently and manage time effectively.

? Proficiency in using computers and various software applications.

? Reliable internet connection and a suitable home office environment.

? Flexibility to work various shifts, including weekends and holidays.

Restrictions

? Must be located within the United States.

? Must have legal authorization to work in the United States.

? Must be able to pass a background check and drug test.

Benefits

? Competitive salary units.

? Health, dental, and vision insurance.

? 401k retirement plan with company matching.

? Paid time off (PTO) and holidays.

? Employee travel perks and discounts.

? Professional development and growth opportunities.

? Supportive and inclusive company culture.

Education & Experience

? High school diploma or equivalent required.

? Previous experience in a customer service role is desirable.

? Knowledge of the travel industry is a plus but not mandatory.

Company Description

Delta Airlines is one of the world?s leading airlines, known for its commitment to safety, customer satisfaction, and innovation. With a rich history spanning over 90 years, Delta Airlines connects millions of passengers to destinations across the globe. Our mission is to provide superior service and create unforgettable travel experiences for our customers.

Work Weather

This is a remote position, allowing you to work from your own home. We offer flexible working hours to accommodate different time zones and personal schedules. Join our team and enjoy the convenience and comfort of working in your preferred environment.

If you are a passionate and customer-oriented individual looking to make a difference in the travel industry, apply today to become a Customer Service Representative (Remote Jobs) at Delta Airlines. We look forward to welcoming you to our team!

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