Customer Service Associate – Full-Time [Paid Leave] – Lubbock

Job Summary

Job Type: Full-Time

Salary: Competitive hourly rate

Working Hours: 40 hours/week

Company: Amazon, Inc.

Location: Lubbock, TX

Benefits: Health, Dental, Paid Training, Paid Vacations, Paid Leave

Job Description

Amazon, Inc. is seeking a dynamic and motivated Customer Service Associate to join our team in Lubbock, TX. The ideal candidate will have a passion for customer service, excellent communication skills, and a keen attention to detail. As a Customer Service Associate, you will be the frontline of our customer interaction, solving customer issues and ensuring a positive experience.

Requirements

• High school diploma or equivalent


• Strong verbal and written communication skills


• Ability to problem-solve and think critically


• Comfortable using computers and navigating multiple systems


• Previous customer service experience is a plus

Responsibilities

• Responding to customer inquiries via phone, email, and chat


• Resolving customer issues promptly and accurately


• Documenting customer interactions and transactions


• Providing information about products and services


• Upselling and cross-selling products when appropriate

Benefits

• Competitive hourly rate


• Health and Dental insurance


• Paid Training and Development programs


• Generous Paid Time Off (PTO) and Paid Vacations


• Comprehensive Paid Leave policy

Educational Qualifications

• High school diploma or equivalent required


• Additional certification in customer service is a plus

Experience

• Previous experience in customer service or related field preferred

Company Overview

Amazon, Inc. is a global leader in e-commerce, cloud computing, and artificial intelligence. We are dedicated to our customers and strive to meet their needs by providing exceptional service and innovative solutions. Our commitment to a diverse and inclusive workplace, along with our focus on employee growth and development, makes Amazon a great place to build your career.

Apply Job!