Client Support Specialist – Start Today

Client Support Specialist – Start Today

Job Summary:

Job Type: Full-Time

Salary: $45,000 – $55,000 per year

Working Hours: 9:00 AM – 5:00 PM

Company: Amazon

Location: Seattle, WA

Benefits: Health, Dental, Vision, Paid Training, Paid Vacations, 401(k)

Amazon is seeking an enthusiastic and customer-focused individual to join our team as a Client Support Specialist. You’ll play a key role in ensuring customer satisfaction by providing exceptional support and resolving client issues promptly and effectively.

Description:

As a Client Support Specialist, you will be responsible for handling customer inquiries, troubleshooting issues, and providing top-notch service to ensure our clients’ needs are met. This role requires excellent communication skills, a proactive mindset, and the ability to work well under pressure.

Requirements:

– High School Diploma or equivalent required; Bachelor’s degree preferred.

– Strong verbal and written communication skills.

– Ability to handle multiple tasks and prioritize effectively.

– Familiarity with CRM software and Microsoft Office Suite is a plus.

– Excellent problem-solving skills and attention to detail.

Responsibilities:

– Respond to client inquiries via phone, email, and chat in a timely manner.

– Troubleshoot and resolve customer issues, escalating when necessary.

– Maintain detailed records of customer interactions and transactions.

– Provide feedback to improve customer service processes and systems.

– Collaborate with other departments to ensure a seamless customer experience.

Benefits:

– Comprehensive Health, Dental, and Vision insurance plans.

– Paid Training and Continuous Learning Opportunities.

– Generous Paid Vacations and Holidays.

– 401(k) matching and financial planning resources.

– Employee discounts on Amazon products and services.

Educational Qualifications:

– High School Diploma or equivalent required.

– Bachelor’s degree in Business, Communications, or related field preferred.

Experience:

– Minimum 1 year of experience in a customer support or client service role.

– Experience in e-commerce or tech industry is a plus.

Company Overview:

Amazon is a global leader in e-commerce and technology, dedicated to making customers’ lives easier and more enjoyable. With a commitment to innovation and customer satisfaction, Amazon provides a dynamic and supportive work environment where employees can grow and thrive. Join us in our mission to be Earth’s most customer-centric company!

Apply today to start your journey with Amazon as a Client Support Specialist!

Apply Job!