Customer Care Specialist – Apply Now

Customer Care Specialist – Apply Now

Job Summary

Type: Full-Time

Salary: $18 – $22 per hour

Working Hours: 9 AM – 5 PM

Company: Amazon

Location: California

Benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee Discounts.

Description

Amazon is seeking a dedicated and friendly Customer Care Specialist to join our team in California. As a Customer Care Specialist, you will be the first point of contact for our customers, providing exceptional service and support. This role involves handling inquiries, resolving complaints, and ensuring customer satisfaction.

Requirements

– Strong communication and interpersonal skills

– Ability to work in a fast-paced environment

– Proficiency in using computer systems and basic software

– High school diploma or equivalent

– Previous customer service experience is a plus

Responsibilities

– Handle inbound and outbound customer calls and emails

– Resolve customer issues promptly and effectively

– Provide accurate information about products and services

– Maintain customer records in our system

– Collaborate with team members to enhance customer experience

Benefits

– Comprehensive health, dental, and vision insurance

– Paid training programs to ensure your success

– Generous paid vacation days

– 401(k) retirement plan with company match

– Exclusive employee discounts on Amazon products

Educational Qualifications

– High school diploma or equivalent required

– Bachelor?s degree preferred but not mandatory

Experience

– Previous experience in customer service or related field preferred

– Familiarity with e-commerce platforms is a plus

Company Overview

Amazon is a global leader in e-commerce, dedicated to delivering a seamless shopping experience to millions of customers around the world. We value innovation, customer satisfaction, and continuous improvement. Join our team and be a part of a dynamic, growing company that values your contributions and supports your professional growth.

Apply now and become a vital part of our customer care team at Amazon in California!

Apply Job!