Customer Support Representative
Description:
? SBT is looking for a Customer Support Representative to help take our company?s growth to the next level
? The ideal candidate will be responsible for providing text and payment support to our clients
? Duties include handling high priority tickets within a fast-paced environment, escalating client/software issues to technical, and understand/analyze client requests to ensure high CSAT
? It will be imperative that this person be detail-oriented, self-motivated, able to stay focused in a fast-paced environment and adapt to frequent updates
Requirements: ? High School or equivalent ? 2+ years of applicable Customer Support within a technology company ? Excellent detail-oriented, organizational, and time management skills ? Experience managing high priority tickets in a fast-pace environment ? Experience working with tickets within HubSpot ? Experience with SalesForce ? Experience with Payment Support ? Proficient in working with Outlook, Microsoft Excel, Microsoft Word ?... Analytical and problem-solving skills ? Customer focus and adaptability to different personality types ? Self-driven with the ability to work with little supervision ? Excellent verbal and written communication skills ? Adapt to frequent changes
Benefits
Similar Remote Jobs
Customer Support Representative
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Online Survey Taker
Posted on: 13-09-2024 00:00
Live Chat Support
Posted on: 13-09-2024 00:00
Online Tutoring Teacher
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Live Chat Specialist
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Front Desk Receptionist
Posted on: 13-09-2024 00:00
Remote Insurance Sales - No Experience Needed
Posted on: 10-12-2024 18:34
Child & Family Worker
Posted on: 01-10-2024 00:00
Executive Virtual Assistant
Posted on: 07-09-2024 00:00
TikTok Remote Chat Agent (Entry Level, No Experience)
Posted on: 13-08-2024 00:00
Data Entry Assistant - Remote
Posted on: 09-12-2024 18:32
Residual Income WFH
Posted on: 05-01-2025 17:57
Remote Scheduling Assistant - Entry Level
Posted on: 21-02-2025 00:00
Vendor Consultant - German
Posted on: 03-01-2025 07:35
Part-time Online English Teacher
Posted on: 18-12-2024 18:22
Walgreens Customer Support Remote Jobs (Social Media Support...
Posted on: 05-07-2024 05:50