Representative, Customer Service
Remote, USA
Full-time
Posted 2025-04-27
Our client is currently seeking a Representative, Customer Service
This job will have the following responsibilities: ? Provide Customer support In an independent work environment, be the customer-facing voice and develop creative solutions to customer issues. Provide proactive updates on order status to accelerate billing process. ? Determine when hospital request requires escalation, based on complexity of request or high priority need Solve customer complaints and document them in the CRM system. ? Effectively coordinate collaboration between internal departments (sales, CS, DR and AR if needed)to ensure provision of 100% service level to the customers while ensuring all company quality and revenue recognition polices are met. ? 2+ years of customer service experience required. ? Provide phone support for inquiries from sales and healthcare professionals. ? Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business... relationships. ? Process all work in accordance with relevant working practices and standard operating procedures. ? Provide feedback and suggestions to improve service levels, internal processes and customer support methodology. ? Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment. ? Prepare product or service reports by collecting and analyzing customer information. ? Potential specialized rep for CSR's or POC's
Similar Remote Jobs
Representative, Customer Service
Posted on: 15-09-2024 00:00
Forklift Operator (Nights)
Posted on: 15-09-2024 00:00
Remote customer service
Posted on: 15-09-2024 00:00
Front Desk Agent
Posted on: 15-09-2024 00:00
Customer service agent
Posted on: 15-09-2024 00:00
Remote customer service
Posted on: 15-09-2024 00:00
Transcriber - Freelance
Posted on: 15-09-2024 00:00
Fully Remote Bookkeeper
Posted on: 15-09-2024 00:00
Customer Service Specialist
Posted on: 15-09-2024 00:00
Live Chat Representative
Posted on: 15-09-2024 00:00
Fedex Customer Support Remote Jobs $25 An Hour
Posted on: 31-07-2024 19:12
Contact Center Representative -Remote (Baton Rouge, LA)
Posted on: 02-09-2024 00:00
Amazon Virtual Assistant/ Data Entry-Part-Time Remote ? Hiring Now
Posted on: 16-07-2024 18:46
Benefits Technology Administration Associate
Posted on: 28-10-2024 09:48
Amazon Work From Home - Virtual assistant jobs
Posted on: 16-07-2024 19:00
Amazon Chat Support Jobs Work From Home - Live Chat Jobs - Part-Time
Posted on: 15-07-2024 02:16
[Entry Level/No Experience] Disney Data Entry Remote Jobs - WFH
Posted on: 27-02-2025 00:00
Operations Chat Support (Part Time, No Calling)
Posted on: 31-10-2024 05:15
Chat Support Specialist Job - Immediate Hire, Flexible Role, $25-$35/HR
Posted on: 27-02-2025 00:00
(Entry Level Remote Jobs) Delta Airlines Careers From Home
Posted on: 26-09-2024 00:00