Leave of Absence Administrator II - Remote

About the position Responsibilities • Serve as the primary point of contact for employees and managers regarding leave of absence inquiries and ensure seamless communication between the organization and the LOA vendor. • Follow up on leave requests with the vendor, ensuring all required documentation is submitted and processed in a timely manner. • Manage the complex day-to-day administration of employee leave requests, including medical, personal, family, and other types of leave, ensuring accurate documentation and compliance with applicable laws (FMLA, ADA, etc.). • Manage the ADA process including making critical decisions on behalf of the company regarding ADA claims. • Oversee employee religious accommodation requests which involves collaborating closely with supervisors to assess the request and determine the feasibility of providing appropriate accommodations. • Provide guidance to employees regarding their leave options, rights, and responsibilities, and answer any questions related to their leave status. • Assist managers in understanding leave policies and ensure they are informed of their employees' leave statuses. • Provide clear and accurate communication to employees and managers regarding leave approvals, extensions, and return-to-work procedures. • Ensure compliance with relevant federal, state, and local leave laws and company policies, maintaining up-to-date knowledge of changes in regulations related to employee leave. • Collaborate with the legal team on complex leave of absence situations, laws and regulations and company process. • Collaborate with workers' compensation administrator regarding claims in connection with leave of absence claims. • Analyze and provide recommendations for employee separations. • Identify opportunities to streamline the leave of absence process and suggest improvements to enhance service and employee satisfaction. • Work collaboratively with HR, managers, and the LOA vendor to identify and resolve any inefficiencies in the leave administration process. Requirements • 3 or more years of experience in leave of absence administration, preferably in a healthcare or similar setting with an Associate's degree in Human Resources or Healthcare Administration; Or 5 or more years of experience in leave of absence administration, preferably in a healthcare or similar setting with a High School Diploma or equivalent. • Requires prior experience partnering with vendors, leadership and legal. • Understanding of leave of absence laws and regulations (e.g., FMLA, ADA, state-specific regulations). • Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external vendors. • Excellent organizational skills with the ability to manage multiple leave cases simultaneously and meet deadlines. • Attention to detail and accuracy in processing leave requests and maintaining records. • Ability to maintain confidentiality and handle sensitive employee information with discretion. • Proficient in MS Office Suite (Excel, Word, Outlook). • Prior experience with leave management systems. Nice-to-haves • Experience with Workday • Experience using ServiceNow or other HR case management system Benefits • Medical • Dental • Vision • Life • STD/LTD • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan Apply tot his job