[Remote] HR Consultant - West Coast

Note: The job is a remote job and is open to candidates in USA. isolved is an employee experience leader, providing intuitive, people-first HCM technology. The HR Consultant will be responsible for identifying, evaluating, and resolving HR related issues for customers and providing support to customer projects, ensuring compliance with HR practices and regulations. Responsibilities • Manage a queue of inquiries/requests/projects in support of the Defined HR team/clients. Provides client support advising on HR topics received via on-demand phone and email support. Know when to escalate complex situations to HR Business Partners or Senior HR Consultants • Identify legal and governmental reporting regulations affecting HR practices and ensuring that customer policies, procedures and processes are in compliance • Maintain working knowledge of multi-state employment law compliance to best serve all isolved clients • Draft customer position descriptions and employee handbooks; participate in client meetings for same • Support clients and/or HR Business Partners on projects such as HR compliance audit for customers, FLSA and Independent Contractor Analyses, etc • Communicates efficiently and effectively with all stakeholders over the phone, via email, using Microsoft Teams, etc • Maintain total confidentiality with customer and company information • Work toward continuous quality improvement • Stay current with changing technology, including software programs • Uphold, support, and promote all company policies and procedures • Independently and accurately advise on leave of absence guidance related questions via phone and email for Expert Clients • Proficiently handle majority of on-demand phone and email support inquiries • Independently lead handbook and position description meetings with clients • Develop custom forms and policies as requested Skills • Proficient in multi-jurisdictional HR compliance • Proven effective oral and written communications skills • Strong skills in using Microsoft Office applications (particularly Excel and Word) and Adobe Flyer • Have excellent customer service and relationship-building skills. Be professional and approachable, with the ability to provide quality customer service to multiple diverse work groups • Have strong time management skills. Able to handle multiple priorities simultaneously. Must be able to handle disruptions without allowing them to affect delivery of quality and timely services • Be detail-oriented, accurate, organized, and proficient in professional communications • Be a self-starter and collect and analyze data, as well as problem solve in a fast-paced environment • Bachelor's degree (B. A.) from four-year college or university; three (3) to five (5) years related HR Generalist experience and/or training for HR Consultant II; or equivalent combination of education and experience • PHR and/or SHRM-CP -preferred Company Overview • isolved is an employee experience leader, providing intuitive, people-first HCM technology. It was founded in 1986, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • isolved has a track record of offering H1B sponsorships, with 1 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job