[Remote] Software Quality Assurance Lead

Note: The job is a remote job and is open to candidates in USA. NetImpact Strategies Inc. is a company that drives impact through digital transformation for the Federal Government. They are seeking a Software Quality Assurance Lead to support a federal client in deploying a patient education tool, ensuring quality through various testing methodologies and collaboration with stakeholders. Responsibilities • Participate in Agile delivery cycles by engaging in requirements review, backlog refinement, sprint testing, release validation, and production monitoring. • Design, maintain, and execute test cases (manual and automated) to validate functional, regression, integration, and smoke testing across multiple environments (Test, Pre-Prod, Prod, Blue/Green), ensuring coverage of critical application paths. • Apply BDD principles to write clear acceptance criteria, user stories, and test scenarios, ensuring requirements are well-defined, feasible, and testable. • Facilitate QA–Dev collaboration by documenting, prioritizing, and escalating defects appropriately, while coordinating QA resources, regression suites, and automation testers to maximize coverage and efficiency. • Define, track, and report QA metrics by creating dashboards, release notes, and stakeholder updates that communicate progress, defect trends, risks, and release readiness. • Support continuous improvement by refining QA processes, maintaining documentation (process flows, context diagrams, lessons learned), and staying current with industry standards, automation practices, and federal compliance requirements. • Act as liaison with stakeholders by gathering and prioritizing requirements, preparing client-facing artifacts (status updates, demos, slide decks), and aligning program goals with technical delivery. • Partner with QA to ensure requirements are testable and have full coverage; partner with Devs to ensure feasibility and technical clarity. • Develop and maintain process flows, context diagrams, and documentation that communicate scope and align team understanding. • Prepare stakeholder-facing artifacts (status updates, release notes, slide decks, and demos) to communicate progress and support decision-making. • Stay current with QA trends, tools, and federal compliance standards to proactively enhance testing practices. Skills • 3–5 years of experience in software testing, including manual and automated testing across web and/or mobile applications. • Strong working knowledge of Agile/Scrum methodologies and demonstrated experience testing in iterative delivery environments. • Proven ability to design, execute, and document test cases, scenarios, and regression suites with a high degree of detail and accuracy. • Hands-on experience with Jira and Zephyr (or similar test management tools). • Strong understanding and practical application of BDD testing practices. • Experience defining and maintaining QA metrics, and building dashboards/reports to communicate status and trends. • Demonstrated ability to facilitate QA–Dev collaboration and to triage/escalate defects appropriately. • Experience coordinating QA resources across test cycles and releases. • Excellent communication skills for working with developers, automation engineers, product owners, and federal stakeholders. • High attention to detail, with the ability to manage complex workflows and data sets. • U.S. Citizenship (must be able to obtain government security clearance). • Agile QA certification (Agile Tester, ISTQB, CSTE, or similar). • Agile certifications (CSPO, SAFe PO/PM, PMI-ACP, or similar). • Experience testing in federal healthcare, defense, or government IT environments. • Knowledge of test automation frameworks and how to align them with manual test coverage. • Familiarity with Jira and SharePoint (or similar backlog and documentation tools). • Experience leading or coordinating automation testers and regression test execution. • Familiarity with mobile testing platforms and virtualized test environments (e.g., BrowserStack, device farms). • Understanding of accessibility standards (e.g., Section 508) and compliance testing. • Strong preference for individuals with a Public Trust or Secret clearance. Education Requirements • Bachelor’s degree in a related field, or equivalent experience. Benefits • Comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team • 401(k) Plan – Immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays • Pet Insurance (because our little critters are part of our families, too!) • Tuition reimbursement, internal training programs, & company-sponsored industry certifications • Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet Company Overview • NetImpact has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. It was founded in 2009, and is headquartered in Falls Church, Virginia, USA, with a workforce of 201-500 employees. Its website is Apply tot his job