Sales Development Representative
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As a Sales Development Representative, your role is to engage with prospects and customers to help them understand the value of Intercom and move them forward in the sales process. Responsibilities Engaging with potential and current customers to assess mutual fit via Intercom Inbox, phone, email & Linkedin Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers Working closely with Account Executives to build pipeline and drive deals Maintaining an up-to-date knowledge of our product and the value we can provide our customers Working with cross-functional partners to continuously better our workflows Engaging in team development and mentoring Skills Excellent written and verbal communication Exceptional listening skills & the ability to take quick action on what you've learned Strong organization and time management Intellectual curiosity and problem solving Collaborative and coachable Highly motivated and self-driven Bachelor's Degree preferred 0-3 years of work experience (Sales and/ SaaS experience is a +) Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite Benefits Comprehensive medical, dental, and vision coverage Flexible paid time off policy Paid Parental Leave Program 401k plan & match In-office bicycle storage Fun events for Intercomrades, friends, and family! Company Overview Intercom is a software company that creates modern customer service software that redefines how businesses support their customers. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Intercom has a track record of offering H1B sponsorships, with 2 in 2025, 8 in 2024, 4 in 2023, 5 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.