Vendor Operations Coordinator III (100% Remote)

Remote Full-time
We're excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. Before you begin your internal job search, please review the criteria you will need to start the process.This position has been segmented "Remote Anywhere" meaning the work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories.The primary purpose of this position is to ensure accurate and timely resolution of vendor and supplier disputes via phones and cases. This includes researching and resolving inquiries, processing payments, and providing support to vendors and internal stakeholders in a high volume environment. The role is also responsible for maintaining high-quality output and adhering to established department standards.ScheduleMon - Fri8 hour day with start time flexible between 6 am - 8 am Arizona TimeVendor SupportProvide first-line phone support to vendors during normal business hours.Follow up with vendors on inquiries requiring additional investigation or assistance.Resolve cases in HPSM daily, including reviewing and validating bills of lading, identifying offsets, and coding and initiating approved payments.Provide backup support for various vendor programs, such as SIB, division deductions, short payments, and EZ Claims.Provides leadership, training, mentoring and team membersSupplier PortalGrant user access to the supplier portal.Assist vendors with portal group setup.Conduct portal walkthroughs and provide coaching to vendors on portal usage.Policy and Procedure AdherenceEnsure vendors understand and adhere to company policies and procedures for dispute resolution.Cross-Functional CollaborationCollaborate with market procurement and finance teams to resolve trade, expense, and deduction issues.Assist field HPSM users with questions and guidance.Identify and address potential issues with vendors, procurement processes, and receiving procedures to improve overall productivity.Project SupportParticipate in and complete assigned projects as directed by supervisors or managers.MINIMUM QUALIFICATIONS 3 years AP experienceEDUCATIONHigh school diploma or general education degree (GED) is required.PREFERRED QUALIFICATIONS4-5 years' experience in a business environment or college degreeProficient in Basic Excel is requiredAdvanced Excel is preferred i.e., basic formulas, V-Look Ups & Pivot TablesBasic Word and Outlook skills; Intermediate PeopleSoft Financial experience is preferred.Familiar with data query/data management tools extremely helpful (Access, SQL, Business Objects)Strong verbal and written communications skills are requiredAbility to work effectively in a dynamic, team-oriented environment and interact with a variety of associates (all levels), external customers and vendor community in supportive and positive manner.Strong attention to detail and flexibility to work within an environment of changing priorities.Strong analytical and data manipulation skills.Self-starter with the ability to streamline functions and passion to learn and growStrong analytical skill preferredThis role will also receive: overtime compensationBenefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: N09Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between$19 - $29***EOE - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status*** Apply tot his job
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