Warehouse Innovation Project Consultant (Korean Bilingual)
Company Description • Contract Period: 1yr • Pay: $28-34/hr • Work Hours: 8:30am ~ 5:30pm • Bilingual in Korean and English • Travel %: ~25% in U.S. Job Description System Management & Optimization: • Lead the implementation, configuration, and maintenance of WMS and TMS solutions. • Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations. • Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions. • Collaborate with IT teams to develop and deploy system updates, patches, and enhancements. • Analyze operational workflows and recommend system improvements to enhance efficiency. Process & Performance Improvement: • Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination. • Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes. • Continuously identify process improvements and request necessary system developments. • Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team. • Ensure accurate data capture within WMS/TMS to improve supply chain visibility. User Training & Documentation: • Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions. • Train and support warehouse staff, operations teams, and management on WMS/TMS best practices. • Provide end-user support and troubleshoot system-related issues to enhance productivity. Cross-Functional Collaboration: • Gather feedback from end-users and propose system enhancements based on operational challenges. • Communicate project updates and system performance to leadership in a clear and actionable manner. Qualifications • Bilingual in Korean and English • 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment. • Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience). • Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements. • Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation. • Experience working with logistics systems, particularly WMS and TMS. • Excellent communication and leadership skills to train and support cross-functional teams. • Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. • Knowledge of warehouse processes, inventory management, and logistics operations. • Understanding of regulatory compliance and system security protocols. • Travel %: ~25% in U.S. • Work Location: 17785 Center Court Drive South, Cerritos, CA 90703 (Onsite) Preferred Skills: • Proficiency in PowerPoint and Excel • Experience for using CAD / SketchUP and related software • Strong problem-solving and troubleshooting abilities in WMS/TMS operations Additional Information All your information will be kept confidential according to EEO guidelines. Apply tot his job