Customer Success/Onboarding Specialist (LATAM, $20/hr)
About Us:
At Loop Support, we specialize in connecting businesses with exceptional customer success specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you...
Responsibilities: ? Engage new customers via phone, email, and text to guide them through onboarding and account activation. ? Educate customers on product benefits, including cost-saving features and ways to maximize value. ? Assist with account setup, resolving common setup issues such as PIN entry and initial login. ? Provide consultative support to ensure customers understand how the product meets their business needs. ? Monitor customer progress and send reminders to encourage first-time use. ? Collaborate with internal teams to escalate issues and improve onboarding processes. ? Maintain a positive and proactive approach in all customer interactions.
Qualifications: ? Experience working closely with customers in account management, customer success, onboarding, or similar capacity (Required) ? Excellent written and verbal communication skills in English and Spanish. (Required) ? Based in LATAM (Required ? Stable internet connection and a reliable computer setup. (Required) ? Ability to work independently in a distraction-free home office. ? A positive and professional attitude with a customer-first mindset. ? Strong problem-solving skills and ability to think on your feet
Similar Remote Jobs
Customer Success/Onboarding Specialist (LATAM, $20/hr)
Posted on: 14-11-2024 08:01
Remote Travel Coordinator - Part-time
Posted on: 14-11-2024 08:01
Amazon Home-Based Product Tester Jobs
Posted on: 14-11-2024 08:01
Junior IT Support Specialist (Remote)
Posted on: 14-11-2024 08:01
Social Media Specialist - Freelance
Posted on: 14-11-2024 08:01
Entry-Level Data Verification Representative (Remote)
Posted on: 14-11-2024 08:01
Customer Service Specialist & Sales
Posted on: 14-11-2024 08:01
Remote Math Instructor/Tutor - $18-$20/hr
Posted on: 14-11-2024 08:01
Entry Level - Vacation Researcher
Posted on: 14-11-2024 08:01
Pharmacy Technician, Clinical/MTM - Remote
Posted on: 14-11-2024 08:01
American Express Remote jobs(Virtual assistant)
Posted on: 27-02-2025 00:00
Remote Chat Operator Jobs | Fully Remote | Earn $25-$35/hr from Home
Posted on: 13-09-2024 00:00
Remote Delta Virtual Jobs ? Apply Now for Data Entry
Posted on: 25-09-2024 00:00
Psychologist ~ Children & Teens Telehealth ~ Maryland
Posted on: 16-07-2024 19:06
Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative
Posted on: 23-02-2025 00:00
Disney Internship, Walt Disney Careers ? mysmartpros
Posted on: 31-01-2025 10:00
US recruiter - partime, remote, good renumuration
Posted on: 14-02-2025 07:17
Work From Home Legal Transcription Opportunity
Posted on: 13-12-2024 17:48
(This is a Home Jobs) Amazon Data Entry Part Time Jobs - 100% Job Vacancy
Posted on: 31-01-2025 10:03
Flexible Online Jobs for College Students
Posted on: 03-09-2024 00:00