Front Desk Representative

Job Summary of Front Desk Representative:

The Front Desk Representative is an important position within our hotel, as employees will be responsible for greeting and registering guests and facilitating their check-out process. Candidates may apply for either full or part-time positions and enjoy a range of scheduling options. With no experience necessary in this role, we offer excellent benefits and opportunities for advancement within the company.

Responsibilities of Front Desk Representative:
? As a Front Desk Representative, it is crucial to greet guests with warmth and professionalism, while ensuring a smooth and fast registration process
? Performs the necessary steps to complete the guest checkout process
? Assisting guests in resolving challenges encountered while staying at a hotel
? Making appropriate selections of rooms and promoting hotel services would be an essential part of upgrading guest experiences
? Coordinates guest room allocations and assigns team members to assist guests with their luggage
? Guests will enjoy a warm greeting and welcome packet upon arrival, offering room keys, tokens of gratitude, and other special gifts

Qualification of Front Desk Representative:
? Completed high school certificate or equivalent
? Positive attitude and good communication skills
? Commitment to delivering a high level of customer service
? Excellent grooming standards
? Ability to work on your own and as part of a team
? Hospitality - We're passionate about delivering exceptional
? guest experiences Integrity,We do the right thing, all the time
? Productivity
? Dependability

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