$15 per Hour - Remote Call Center Representative

Remote, USA Full-time Posted 2025-03-12

About the position

The Remote Call Center Representative position focuses on investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information. The role requires maintaining accurate documentation and responding to account inquiries efficiently while adhering to service level agreements.

Responsibilities
? Responds to 25 or more account inquiries per hour for 5 or more assigned clients.
,
? Provides standard/scripted responses to alerts generated within the fraud detection queues.
,
? Assists with the completion of lost stolen reports, including blocking and transferring compromised accounts.
,
? Builds credit card replacement orders and completes shipping materials.
,
? Begins to build knowledge and skills to identify fraudulent credit card activity through training and research.

Requirements
? High School Diploma or Equivalent.
,
? Typically no relevant experience required.
,
? Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
,
? Works on routine to semi-routine assignments requiring limited decision-making outside of stated processes.
,
? Receives detailed instructions and follows established procedures on all work.

Nice-to-haves
? Previous work experience in a fraud related field.

Benefits

Apply for the Job

$15 per Hour - Remote Call Center Representative

Similar Remote Jobs

$15 per Hour - Remote Call Center Representative

Inbound Sales Representative ($1,500 Bonus for Insurance License)

Executive and Event Operations Assistant (Remote From Anywhere)

Shopify Chat Assistant (Work from Home, Entry Level)

CVS Health data entry jobs - Hiring Now

Data entry for AI development ($20+/hr) - Remote

CVS Customer Service Member Services- (weekly paying jobs)

Online Product Reviewer (Entry Level / No Experience)

Entry Level Remote Support (No Experience Needed) ?

Remote Chat Support Associate ? Level 1 ?

Part Time - Health Care - Research Assistant

Client account manager

Home Based Data Entry Clerk

YouTube Creator Sales Executive

(Entry Level/No Experience) Walmart Data Entry Work From Home ? Immediate Jobs

Claims Customer Service

Senior Director of Cybersecurity

American express Remote Data Entry jobs from home - No Experience...

Seasonal (June-Aug) Ticket & Customer Service Representative

Entry Level Data Entry Clerk (Work From Home)