Online chat agent
As an Online Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. Your primary responsibilities will include providing prompt, accurate, and friendly support to ensure customer satisfaction. You will assist with inquiries, troubleshoot issues, and guide customers through processes, all while maintaining a positive and professional demeanor.
Key Responsibilities: ? Respond to customer inquiries via live chat in a timely manner. ? Assist customers with product information, order status, and account issues. ? Troubleshoot and resolve technical issues effectively. ? Maintain a knowledge base of products and services to enhance support. ? Document customer interactions and feedback for quality assurance. ? Collaborate with team members to improve service quality and efficiency.
Qualifications: ? Excellent written communication skills. ? Strong problem-solving abilities and attention to detail. ? Previous experience in customer service or support preferred. ? Ability to handle multiple chats and prioritize tasks effectively. ? Familiarity with chat support software and CRM systems is a plus.
Job Posted by ApplicantPro
Similar Remote Jobs
Online chat agent
Posted on: 10-12-2024 18:33
Data Management Specialist
Posted on: 10-12-2024 18:33
Research Assistant (Remote)
Posted on: 10-12-2024 18:33
Data Entry Operator
Posted on: 10-12-2024 18:33
Data Entry Clerk
Posted on: 10-12-2024 18:33
Spanish Medical Transcriptionist
Posted on: 10-12-2024 18:33
Remote Freelance Recruiter
Posted on: 10-12-2024 18:33
Virtual Sales Professional
Posted on: 10-12-2024 18:33
Healthcare Scheduling Coordinator
Posted on: 10-12-2024 18:33
Google Cloud Engineer
Posted on: 10-12-2024 18:33
Remote Legal Word Processing Associate - Mon - Fri 4pm -1am
Posted on: 27-02-2025 00:00
Delta Airlines Virtual Jobs (Work At Home)
Posted on: 19-09-2024 00:00
Entry-Level Chat Support Jobs | Full-Time | Remote Work | Earn $25-$35/hr
Posted on: 22-10-2024 05:28
Amazon Work From Home – Data Entry Jobs
Posted on: 12-09-2024 00:00
Delta Airlines Customer Care (Remote Jobs Work From Home) ? Send Your Application
Posted on: 30-09-2024 00:00
Entry Level Data Entry at Uber – From Home No Experience Required
Posted on: 12-09-2024 00:00
Chat Customer Representative - Remote
Posted on: 11-12-2024 17:45
Patient Care Representative
Posted on: 22-10-2024 05:24
(Virtual Assistant Remote Jobs) Disney Careers Remote Jobs $28/Hour
Posted on: 12-12-2024 19:16
Bilingual Customer Service Representative - Remote - Florida/Texas Only
Posted on: 08-01-2025 08:06