Data Entry Analyst

Remote, USA Full-time Posted 2025-03-12

We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities
? Maintaining a positive, empathetic and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.

Requirements
? High school diploma, general education degree or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support.

Similar Remote Jobs

Data Entry Analyst

Posted on: 24-01-2025 00:00

Live Chat Specialist

Posted on: 24-01-2025 00:00

UX Design Specialist

Posted on: 24-01-2025 00:00

Remote Chat Agent

Posted on: 24-01-2025 00:00

Remote Tax Professional

Posted on: 24-01-2025 00:00

Sales-Work From Home

Posted on: 24-01-2025 00:00

Paid Student Internship

Posted on: 24-01-2025 00:00

Remote Survey Taker

Posted on: 24-01-2025 00:00

Front Desk Receptionist

Posted on: 24-01-2025 00:00

Dasher (Delivery Driver)

Posted on: 24-01-2025 00:00

Remote Work ? No Experience ? Product Tester

Posted on: 31-01-2025 10:00

STUDENT PROFESSIONAL WORKER I

Posted on: 02-12-2024 03:11

Data Entry Clerk- Full Time - Remote

Posted on: 18-02-2025 03:59

Customer Care Representative - Remote

Posted on: 02-08-2024 17:49

Fire Inspector (Part-Time)

Posted on: 12-09-2024 00:00