Data Entry Analyst

Remote, USA Full-time Posted 2025-08-02

We are hiring a Data Entry / Receptionist. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities
? Maintaining a positive, empathetic and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.

Requirements
? High school diploma, general education degree or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support.

Apply for the Job

Data Entry Analyst

Similar Remote Jobs

Data Entry Analyst

Live Chat Specialist

UX Design Specialist

Remote Chat Agent

Remote Tax Professional

Sales-Work From Home

Paid Student Internship

Remote Survey Taker

Front Desk Receptionist

Dasher (Delivery Driver)

Claim Rep, Casualty (Hybrid or Remote)

Customer Support Manager, Platform

Delta Airlines Work From Home Jobs ? Part-Time

Work From Home Customer Service Representative at Aetna

Data Entry Assistant - Entry Level

Remote Event Planner

Freelance Content writer/Copywriter

Security Engineer II, Stores Security Pen Test

Insurance Assistant

Remote Amazon Data Entry Jobs - No Experience - Part-Time