Call Center Representative (Remote)
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
- ```Duties```
- Answer incoming calls from customers and provide assistance with inquiries or concerns
- Enter customer information and inquiries accurately into the database
- Analyze customer needs and provide appropriate solutions or escalate to the appropriate department
- Maintain a high level of professionalism and phone etiquette at all times
- Communicate effectively with customers, ensuring clear and concise information is provided
- Handle customer complaints or issues with empathy and resolve them in a timely manner
- Follow up with customers to ensure their needs have been met
- ```Requirements```
- Previous experience in... customer service or call center environment preferred
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Knowledge of medical office procedures is a plus
- Excellent verbal and written communication skills
Shifts: Between 8am-11pm EST
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
Shift:
? 8 hour shift
Experience:
? Call center: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Call Center Representative (Remote)
Posted on: 15-09-2024 00:00
Customer Service Position (Remote)
Posted on: 15-09-2024 00:00
PCA Personal Care Assistant
Posted on: 15-09-2024 00:00
Quality Assurance Technician (Midday)
Posted on: 15-09-2024 00:00
Remote Call center Representative
Posted on: 15-09-2024 00:00
REMOTE Customer Service Representative
Posted on: 15-09-2024 00:00
Remote Customer Service Rep
Posted on: 15-09-2024 00:00
Transportation Representative NOC IB
Posted on: 15-09-2024 00:00
Automotive Online Chat Specialist
Posted on: 15-09-2024 00:00
Freelance SEO Specialist (Remote/Project-Based)
Posted on: 15-09-2024 00:00
Campus Associate 2025 Technology Software Engineer Sprinternship - Phoenix, AZ
Posted on: 27-02-2025 00:00
Intern: Communications Team
Posted on: 27-02-2025 00:00
Southwest Airlines Remote Work From Home Jobs - No Experience
Posted on: 16-07-2024 19:00
Online Cruise Reservationist /Entry Level
Posted on: 28-01-2025 06:21
Caregiver Needed In Sweetwater County
Posted on: 27-02-2025 00:00
(No Degree Mentioned) Delta Airlines Careers AT Home - Kickstart Your Career
Posted on: 27-02-2025 00:00
Data Entry and Customer Support Specialist
Posted on: 22-09-2024 00:00
Pharmacy Technician - Remote Worcester, MA
Posted on: 03-12-2024 06:00
Assistant for Airbnb & Turo Management
Posted on: 22-09-2024 00:00
Apple Online Chat Jobs (Remote Part-time)
Posted on: 04-02-2025 19:19