Call Center Representative (Remote)
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy helping others and thrive in a fast-paced environment.
- ```Duties```
- Answer incoming calls from customers and provide assistance with inquiries or concerns
- Enter customer information and inquiries accurately into the database
- Analyze customer needs and provide appropriate solutions or escalate to the appropriate department
- Maintain a high level of professionalism and phone etiquette at all times
- Communicate effectively with customers, ensuring clear and concise information is provided
- Handle customer complaints or issues with empathy and resolve them in a timely manner
- Follow up with customers to ensure their needs have been met
- ```Requirements```
- Previous experience in... customer service or call center environment preferred
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Knowledge of medical office procedures is a plus
- Excellent verbal and written communication skills
Shifts: Between 8am-11pm EST
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance
Shift:
? 8 hour shift
Experience:
? Call center: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Call Center Representative (Remote)
Posted on: 15-09-2024 00:00
Customer Service Position (Remote)
Posted on: 15-09-2024 00:00
PCA Personal Care Assistant
Posted on: 15-09-2024 00:00
Quality Assurance Technician (Midday)
Posted on: 15-09-2024 00:00
Remote Call center Representative
Posted on: 15-09-2024 00:00
REMOTE Customer Service Representative
Posted on: 15-09-2024 00:00
Remote Customer Service Rep
Posted on: 15-09-2024 00:00
Transportation Representative NOC IB
Posted on: 15-09-2024 00:00
Automotive Online Chat Specialist
Posted on: 15-09-2024 00:00
Freelance SEO Specialist (Remote/Project-Based)
Posted on: 15-09-2024 00:00
Real Estate Agent
Posted on: 16-07-2024 19:08
Remote Benefits Customer Service Coordinator
Posted on: 16-07-2024 18:42
$25-$35 An Hour | Data Entry Remote Jobs Part Time | No Prior...
Posted on: 16-07-2024 18:39
Senior Outside Sales Executive (Remote From Anywhere)
Posted on: 28-10-2024 09:49
Virtual Data Entry Associate
Posted on: 11-11-2024 03:51
Data Entry Clerk Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 04-12-2024 05:42
Remote insurance agent
Posted on: 22-09-2024 00:00
International Lifestyle Car Company seeks Logistics Specialist - Contract to Hire
Posted on: 14-08-2024 00:00
Data & Analytics Xcelerator Rotation Program (Entry Level Data Analytics) - Remote
Posted on: 28-08-2024 00:00
Senior Manager, Vendor Deviation (Remote*)
Posted on: 05-09-2024 00:00