Customer Service Associate
Remote, USA
Full-time
Posted 2025-08-02
Customer Service Associate Responsibilities: ? Attending training sessions to grow knowledge of products and to develop customer service skills. ? Resolving phone, walk-in, mail, fax, and email customer inquiries... ? Processing and logging incoming calls into the CRM system. ? Identifying customer needs. ? Forwarding and escalating inquiries to relevant individuals and departments. ? Contacting customers to give them accurate feedback on the progress of their inquiries. ? Providing outstanding customer service. ? Updating customer information as required. ? Maintaining confidentiality of information. ? Performing other duties as the need arises.
Customer Service Associate Requirements: ? High school diploma, GED, or suitable equivalent. ? 1+ years of customer service experience, preferably in a related field. ? Successful completion of provided training. ? Proficient computer skills. ? Experience with CRM preferred. ? Proficient with MS Office suites. ? Excellent phone etiquette. ? Outstanding communication skills, both verbal and written. ? Strong people skills. ? Ability to sit at a desk for extended periods.
Company Description:
KPMG International Limited is an Anglo-Dutch multinational professional services network, and one of the Big Four accounting organizations
Similar Remote Jobs
Customer Service Associate
Posted on: 03-10-2024 00:00
Customer Service Rep
Posted on: 03-10-2024 00:00
Non-Conforming Loan Underwriter
Posted on: 03-10-2024 00:00
DATA ENTRY COORDINATOR
Posted on: 03-10-2024 00:00
Retail Payment Clerk
Posted on: 03-10-2024 00:00
Remote Sales Consultants
Posted on: 03-10-2024 00:00
Investor Relations Associate
Posted on: 03-10-2024 00:00
Market Research Interviewer
Posted on: 03-10-2024 00:00
Transcriptionist - Nights
Posted on: 03-10-2024 00:00
Transcription Services Expert
Posted on: 03-10-2024 00:00
Product Manager, Native Apps (Remote)
Posted on: 22-09-2024 00:00
Full-Time Customer Service Representative (Start Today) – Spring Valley
Posted on: 12-09-2024 00:00
Junior Global Assignment Administrative Assistant
Posted on: 16-01-2025 19:15
Amazon Brand Manager/Account Manager, Remote Job
Posted on: 16-07-2024 18:49
Disney Work From Home Jobs, Weekend Remote Job
Posted on: 29-09-2024 00:00
Online Coach for Adults with Disabilities (Remote Gig Work/Part-Time)
Posted on: 26-11-2024 06:19
Easy Remote Medical Transcription jobs for Teens
Posted on: 23-07-2024 02:08
Senior Associate, S&L Regulatory & Compliance - Disaster Recovery
Posted on: 27-02-2025 00:00
Remote Jobs Starting at $25/hr | Flexible Hours Available | Earn $25-$35/hr | Immediate Start for Newcomers
Posted on: 15-12-2024 15:03
fedex data entry DE0907
Posted on: 27-02-2025 00:00